A Cashier's Cell Phone Etiquette Tips for Customers at Checkout

Today's world is fast-paced and often requires multi-tasking, but that doesn't mean that you need to be rude. If you are looking for better customer service at the checkout of the stores you frequent, then follow these simple etiquette tips concerning your cell phone conversations at the checkout.

Etiquette Tip #1: Tell whomever you are talking to when you get to checkout that you will call them back once you are done.
Limit cell phone calls while checking out to emergencies. If your children call while you are checking out then you will want to answer that call because it may be an emergency, if someone is simply returning your call to chat, then it can wait. Everyday chit chat that can be done at any time should be left some time other than when you are checking out. When it is your turn to checkout simply tell your caller that you are checking out and that you will call them back when you are done.

Etiquette Tip #2: If your phone rings and you don't want to be rude to the person calling, ask the cashier to excuse you, quickly answer, explain that you are at check out and that you will call them back when you are done.
Being polite to your cashier doesn't mean that you have to be rude to those who happen to call you while you are checking out. If you don't want to direct a caller to voicemail, then it will only take you a few seconds to ask the cashier to excuse you while you tell your caller that you will call them back when you are done checking out. It isn't necessary to pick and choose who you will be rude to, you can be polite to both your cashier and your caller when your cell phone rings while checking out.

Etiquette Tip #3: If you do have an emergency phone call on your hands when you get to the checkout, either remove yourself from the line until your phone call is finished or make sure to pay attention to what the cashier is saying to you.
There are times when a customer is on their cell phone with their child who has some kind of question that needs to be answered at that time, however, there are still ways to remain polite while still remaining on their cell phone. If you aren't in a rush you can politely step out of the line so that you can complete your phone call before you get to check out. If you are in a rush and also need to stay on the phone, just make sure to pay attention to what the cashier may be saying to you. The Golden Rule is generally followed at the checkout, so if you expect good customer service when checking out, then you need to be an attentive customer. If you ignore your cashier, then they will most likely give you a cold shoulder as well.

If you follow these etiquette tips when it comes to using your cell phone at the checkout, you may find that you will get better service from your cashier.