3 Weird Customer Service Stories at Consumerist

Anne Wright
The more you shop, the more you need to read Consumerist. The consumer affairs blog lets you keep up with what real customers are experiencing. These are 3 weird customer service stories at Consumerist.

There's No Such Thing as a Free Corset: Best Buy briefly offered a package deal for customers to get a free corset with each $20 purchase of a Blu-Ray copy of the movie "Burlesque." Apparently, some people were outraged that minors might get exposed to lingerie. Personally, I'm outraged about being charged $20 for "Burlesque." I'm also insanely jealous after reading one comment at Consumerist from a guy who got a snow globe of the car crash scene when he bought a VHS copy of "Fargo." Now, that would be worth at least $20.

Complain About Price Chopper At Your Own Risk: A Price Chopper supermarket employee contacted a customer's employer requesting disciplinary action over a mild complaint. The customer had tweeted that the produce area looked bare. He also took a picture of a sign for an aisle devoted to pie fillings and trash bags, suggesting that the items don't possess the strongest logical connection. In response, the Price Chopper employee emailed several executives at his workplace requesting that action be taken against him. Ultimately, Price Chopper apologized. The employee in question also apologized sort of. He said he acted on his own but was "well-intentioned" and trying to "understand and engage" the customer. Maybe he's the same guy who put trash bags and pie fillings in the same aisle.

Diners Ask For 47 Separate Checks And Then Pull Out Groupon Coupons: Some college students walked into a restaurant and said a group of 30 would be coming. The restaurant accommodated them even though it turned out to be 47 people in total. Then, they asked for 47 separate checks at the end of the evening. Then, they all tried to use Groupon coupons to get $35 worth of food for $15. The coupons were only good for one person per table. The manager endured it all. The comments at Consumerist clearly sympathize with him.

Visit Consumerist for more bizarre stories of bad customers and companies. You can vote for the worst company in America and watch for early signs of Christmas creep. Consumerist even coined the term "grocery shrink ray" for when a customer gets charged the same price for a scaled-down package of a familiar product.

Published by Anne Wright

Freelance writer and longtime student of Buddhism and nonprofit professional. As an AC Featured Arts & Entertainment Contributor, she draws on her experience in development and managerial positions with n...  View profile

6 Comments

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  • Betty Asphy9/8/2011

    I just love the 47 different checks.

  • Darlene Levenson7/18/2011

    Boy, what great examples! The Groupon one—47 separate checks?! And then they pull out the coupons, yet. Any chance they left a tip? I loved the style you used to write them up, too. Price Chopper: “Maybe he's the same guy who put trash bags and pie fillings in the same aisle.” Hah—fabulous!

  • M.G. Hardiman3/23/2011

    Interesting!

  • Michael Segers3/9/2011

    I must check this site out - never heard of it before.

  • R. K. LoBello3/7/2011

    Crazy.

  • Carla Fuentes3/7/2011

    The college students that is nuts, I would be too embarrased to ask for 47 seperate checks!

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