5 Things Your Bank Teller Won't Tell You

clarissa
Visited your local bank lately? You better be careful because you never know what bank tellers are saying before you enter the bank and after you leave. How do I know? I used to be a bank teller at one of the popular Big-East-banks. Wachovia, Sovereign, PNC, and Commerce are all in this group. So before you go to the bank, put your guard up because trust me you just don't know what your teller is thinking.

This guy overdraws his account and still wants to cash checks!

Think your bad money habits are a secret? Think again. Bank tellers remember your name, your face, and your banking history. They know about those cash advances you come into bank every beginning of the month to get for paying off past due bills.

They know about the grouchy attitude you get when they ask you for your id.

I know that you are hoping the bank teller sees hundreds, maybe even thousands of people everyday, and surely they don't remember what you did two months ago. However, when bank tellers get bored, their brains get to meditating on the customers who are headaches.

If only I could get this one to open up an investment account, then I could get my commission.You didn't think that retail associates were the only people who worked on commission did you? Think again. Bank tellers are offering you online banking, ATM cards, IRAs, and other things to fulfill their monthly quotas. They need so many people to sign up for something or they may be looking at a reprimand from their boss.

Now, don't get me wrong, often it's a very good idea to get things like ATM cards and investment accounts, but it's also good for you to be aware of what's behind the offer.

Coming in 10 minutes before the bank closes? Look out. All bank tellers know that for some reason, you just couldn't get to bank a bit earlier, but the majority of them think that's your problem not theirs. Bank tellers begin to count out their cash drawers about 15 minutes before the bank closes. So if you waddle into the bank and cause them to have to delay settling their drawers, make sure you take a close look at your receipts before you walk out because bank tellers do make mistakes, especially when they are ticked off.

There you have it, straight from the mouth of a recent bank teller. Banking is a nice job to have, but whenever someone is dealing with your money, its really good idea for you to watch out.

Published by clarissa

Clarissa's been writing for over 10 years in several different sectors including her college newspapers, local magazines, and online media.  View profile

6 Comments

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  • Long-Time-Teller12/23/2010

    I find this post really insulting, perhaps you worked in a petty, childish work environment. Many bank tellers are customer service professionals, we lack the time and the energy to worry about our customers personal problems. I know many of my customers are on my overdraft list weekly, sometimes daily, that doesn't mean they're on some "Hit list" where we try and provide less than stellar service. If you truly were a bank teller, you'd be the first to know: Overdrafts are income for your branch, and thus helping you keep your job...Every bank teller makes mistakes, just like every surgeon, pilot, soldier, seven-eleven clerk, or Blockbuster employee. We all make mistakes, and are we more apt by the end of the day? Possibly, because we work very hard and are usually tired and wanting to get home to our families, not because we're pissed off that you came in (like a ton of other people) 10 minutes before close!

  • clarissa11/22/2010

    well I was a bank teller for a good amount of time. Different bank...different experience,,,

  • A Bank Teller11/22/2010

    I agree with Miss Ngyuen. What you are saying is not true. I count my drawer 15min before the day ends but if a customers comes in I AM going to help them and NOT rush them. And this is only three things.

  • Miss. Nguyen page #210/31/2010

    ...And lastly, customers coming
    into the bank ten minutes before we close is not a big deal. Our job is to help our customers
    and if it is not time to close than it is not time to close. There is no reason why we should
    count our cash drawers before our bank closes, and even if so, we would not be frantic about a small
    delay in helping customers with their money, if anything, we should be mad about ourselves for
    making the mistake of knowing before ahead of time that a customer may come
    in ten minutes before the bank closes- and there we go, counting on our cash drawers before the bank is even closed. And last but not least,
    we care about our customers truly. Being human, everybody has a problem in which they have to delay in time, therefore some
    of us bank tellers will understand why you are coming late and should still be able to help you with no problem.
    If there was ever a mistake on our customers reciept,it is not always because we are "ticked off," but rather because
    we

  • Miss. Nguyen10/30/2010

    This information provided about bank tellers is not all factual.
    I do not know what type of bank tellers customers have now-a-days,
    but speaking as a bank teller, this information misjudges us wrongly. For one,
    if our customers are grouchy, we find a way to help the customers. And most of the time, we are
    all too busy to even put our brains to "meditate" and become "bored." We have lots
    of reasponsiblilty and work to be done which makes it almost implausible to be bored.
    For two, we encourage our customers to have online banking because it saves them time,
    money, and it helps the economy by saving more trees. When a customer opens a
    online banking account, customers will benefit from it more than we do. Yes,
    we bank tellers do recieve commission from having our customers open an online banking
    account, but the commission is more of a reward from helping our customers. And trust me, our
    commission is nothing to crave about nor is it as big as it sounds. And lastly, customers co

  • fluff4/29/2010

    that's only 3 things

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