Myth No. 1: Data Hygiene Vendors Use the Same Methods
Vendors have widely differing skills, processes and definitions of what data hygiene, data cleanup or data scrubbing is. Check vendors carefully to find the right match.
Myth No. 2: I Don't Have Enough Information
If the contact information you have accumulated in your database is lacking, don't worry. You can run data cleansing on your records to pinpoint target segments, allowing you to send relevant offers, despite having limited information.
Myth No. 3: Getting Personal Means Getting the Name Right
Just because someone's name is spelled correctly doesn't make it personal. Relevance does. Append information to records that indicate if a customer is a parent, a homeowner or someone who actively uses e-mail.
Myth No. 4: E-mail Marketing is Second-Rate
Databases that have no e-mail addresses cut your efforts off. What's the most common Internet activity? E-mail. It is what's visited most often and logged out of the least.
Myth No. 5: The Economy Makes Data Hygiene Irrelevant
In fact, a majority of businesses are planning to put more money toward data hygiene and relevant marketing this year than they ever have before.
Myth No. 6: I Can Do It Myself
Because contact data is acquired from so many sources, the risk of error is unbelievable. It would take more time than it's worth to try scrubbing the data yourself.
Myth No. 7: Once a Year is Good Enough
No. Business data degrades at a rate of 3 to 6 percent per month. By the end of a year, one-third of your "clean" database is useless.
Myth No. 8: Getting a Good Vendor is Chance
Reputable hygiene vendors will work with a sample of your data so you can determine which one does the best job for your needs.
Sources:
The Business of Database Marketing - Racom Books
Fuel4arts : Data Hygiene - http://www.fuel4arts.com/content/view.asp?id=5360&type=S
Brand Republic - http://www.brandrepublic.com/MarketingDirect/Features/803769/Digital-print-art-needs-data/
Citation Software - http://www.citationsoftware.com/faqDataHygiene.htm
EMarket2 - http://www.emarket2.com/index.php?option=com_content&task=view&id=59§ionid=5&Itemid=1386
Published by Phebe A. Durand
A journalist turned instructor who decided that a steady income wasn't worth creative frustration, Phebe Durand (Lolaness) now focuses on ways that technology can enrich our lives, her works range from writi... View profile
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