Adagio Tea Offers a Unique Blend of Teas and Customer Service

You can count on one hand the number of times that a company has absolutely knocked my socks off. Adagio Teas provides a unique blend of teas and customer service that few companies these days can even touch.

Around 5:00 p.m. on my daughter's birthday I remembered that I had forgotten to order her birthday gift. She now lives over 8 hours away so shipping her present was a necessity. (For the record, I had phoned her earlier to wish her a happy birthday.)

One of the marketing strategies of Adagio Teas is the ability to send a $5.00 gift certificate to friends after you place your order. Since the gift certificate I received was languishing in my inbox (and since my daughter is a huge tea fan) I decided to give the company a try.

I am so glad that I did. Adagio Teas has forever earned my business!

Ordering was easy, I went online and perused their extensive selection of products. They have loose leave and bag teas. The selection includes teapots and tea related items. It was also good to see a good selection of the flowering teas. What else can you expect to find at Adagio Teas? How about --

Decaf Tea
Black
Green
Herbal
Oolong
Flowering
Teaware

It was well after 5:00 pm by the time I decided what to order and hit the send button. It was an easy process. All I needed to do was make the selection, set up my account and type in the payment information. Two minutes later my daughter's sampler packages were on the way via UPS Second Day shipping.

I decided to follow Adagio Teas on Twitter to get updates on the shipment. About an hour later my phone chirped. The package had left the building and was already on the way. Every step of the way meant updates via Twitter on the process made by the package. As soon as the "delivered" update came in I forwarded to my daughter so she could claim her package.

Later my phone chirped again. This time, a very excited daughter was calling to say thanks for the samplers from Adagio Teas. She had already torn into the box, had her first cup of tea and was proclaiming it to be the best she's had.

With a little help from her friends my daughter quickly depleted her supply of samplers. She (and her friends) enjoyed the varieties so much that my daughter is asking for a Christmas refill. I enjoyed the service from Adagio Teas so much that she'll probably get her wish.

Potential customers will want to know about the Frequent Cup program. Every 100 points earns you a $10 gift certificate toward future purchases. You collect points by making purchases, posting a provided link on your blog to Adagio Teas and by referring friends who purchase. Recently, I found out that you can earn 3 points by suggesting them on Twitter.

The Frequent Cup program makes ordering from Adagio Teas fun. It also puts their already affordable prices even more within reach for the average person.

Sources:
Personal Experience
Adagio Teas