The first question that came to mind upon finding this page was, "who the hell would shell out that kind of money?" Computers are notorious for going out of date within a couple of years, and are available for around a thousand dollars. Why, then, pay so much?
Of course, as it turns out, Alienware's primary clientele seems to be made up of gamers. Rich ones, evidently. The company, a subsidiary of Dell, specializes in building incredibly elaborate customized systems, put together from highest quality components, and housed in space-age casings, which look nothing at all like traditional computer housings.
Are the computers really good enough to justify their price? According to the reviewers on epinions.com, yes. Gamers, one reviewer said, are very demanding when it comes to their computers, and frequently find themselves needing to upgrade more than once a year. However, this reviewer said that his two year old alienware was still chugging away.
Apparently, the entire alienware experience is quite wonderful, for those who can afford it. The process begins by piecing together your system online. While the ability to customize your computer is now common to many computer manufacturers, alienware was apparently one of the pioneers of this method, and still offer many more options than other companies. Rather than just being able to specify between the cheaper option and the better one, the customer can pick out exactly what variety of each part he wants, being guided in his choice by alienware's exceptionally helpful customer service.
The computer comes with extensive documentation, specific to your own unique system, useful directions as to how to put it together, software to tweak settings non gamers wouldn't even know existed, and a free tee shirt. Being optimized for gamers, the computer comes with its processor already overclocked to a safe speed, and other settings tweaked for optimum performance. Apparently, even after several years, these computers can still play demanding games.
Against the allegations of absurd markups, it turns out that alienware actually offers a reasonable deal on the systems it sells, rather than just charging for its (not very well known) image. The components of an alienware system (say, for example, as super high speed 300 GB hard disk-worth three times as much as a regular 300 GB hard disk) do justify its price, and, according to one reviewer, add up to only about $250 shy of the final price.
The only lingering question in my mind is why the people who buy these computers don't just assemble them themselves. It obviously takes something of a technological junky to be able to even appreciate the features of one of these machines, and once you have that level of expertise, it seems, why not just put the thing together yourself? At least personally, all the gamers I have known with systems of this caliber have assembled them themselves.
Published by TheCaptain
I am a student at Bard College. View profile
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6 Comments
Post a Commentbuild your own, seriously way more fun and cheaper. Built my first about a year ago and will never go back to pre-built.
just got my pubes waxed super fun you should try it
i went to hp.ca and made a computer worth 18290.40
You hit the mark thereTheCaptain when you said "all the gamers I have known with systems of this caliber have assembled them themselves". If you're an avid gamer, then you should know what is going on in your computer. Alienware USE to be good, now they are overcharging for their "tweaking" services. Seriously, it's not that hard to optimize the performance on a PC. Yes it takes time, but would you rather buy the same rig un-tweaked for $1000+ lower and spend some time or just blow it so that your computer, which will be outdated in 3-5 years (min.)? Not too mention, overclocking isn't always that good. It strains your electrical input into your system, making it more unstable and shortening your computer's life.
i'm getting an alienware area 51 m15x but ive seen more expensive computers once at the apple store i found an apple pro for about 25,000$
While it is not easy to compete (building vs buying with low end machines) it's very easy to get a alienware computer for up to 1/2 the price if you build it yourself. Sure, you miss out on the case but who cares! Alienware also uses advertising schemes that you have to watch out for. Thier advertised prices don't include things like a monitor, OS and a few other things. I do agree with your last statement though.