Arrgh! Why Did I Come Here??

A few weeks ago, I visited a restaurant in Silver Spring, MD called Piratz Tavern. I figured it would be fun. I saw a couple bad reviews online, but I thought, how bad could it be?

Not only did we have bad service, we had abysmal service. Hmm...where do I start?

1. We had a party of 18 people. I confirmed the reservation 3 times by phone and email. They're like "yea yea. we'll even decorate the table for you. And we'll have a special table for the birthday boy and you." We were a little late, but most of the guests showed up at 7. The host goes, "Why are you early? The reservation was for 8." Then some other waiter yells back at him, "No, it wasn't." They have to wait 30 minutes to sit.

2. We showed up at 7:30. The waitress says, "Hold on. We're getting your special table set up." We stand there for about 10 minutes. She keeps coming by. "Almost done setting it up." Another ten minutes pass, then finally she comes up to us and says, "How good of friends are all of you?" We look at each other and go "pretty good." She says, "Okay." And she crams two more chairs into the already packed table.

3. There are no decorations on the table, but I bet you already guessed that one. We joked that they provided us with napkins, as this was a special occasion

4. I find wax in my glass of water. I ask for a new one. I never get it. I order a "grog." The waitress says, "Who ordered grog!" and then slams it on the table in front of me. We ask for more water in our pitcher. She takes the pitcher from someone else's table who just left and pours it into ours. My friend Mike goes, "It's great if we get a tapeworm. Then we can easily lose weight."

5. The kitchen is out of pitchers sometime later, and we have a pitcher of Sangria on our table. The waitress goes, "Whoops, we need pitchers!" She grabs the umbrellas out of the pitcher with her fingers, and randomly dumps the rest of the drink in people's glasses that didn't order it, on the table and on people's food.

6. Funny to mention, food. Four people at our table never got theirs, and two of us were overcharged.

7. Did I mention we were sitting in front of the kitchen. It was insanely hot, and we could see the cooks snacking on our food while they prepared it?

We had some words with the manager, but she didn't even offer to take $ off our bill. In fact, she denied everything and accused me of starting a "defamation campaign" when she saw a bad review online. This would be a good place to take someone you don't like.