Blackberry Software Updates: Solve Tech Problems in 10 Steps

Do you often experience strange or frustrating problems (such as slowness or loss of messages) with your BlackBerry? Well, many of your problems can be solved by simply updating the software. If you are hesitant about 'tampering' with your device, I was once in your shoes. I had never updated a mobile device or connected one to a computer, let alone change the software. I had the perception that only someone who is tech-savvy would be able to successfully complete this mountain of a task. But I was way off.

Even with all of these premonitions, I decided to give it a go by following instructions on BlackBerry's Web site. I did a little research and learned that this is a pretty common task that is actually recommended by both RIM (the developer) and my mobile service provider. I must say that the results were far better than I had even hoped. My device now runs smoother and doesn't get all buggy!

I've included some easy to complete steps below to help you along with the process if the BlackBerry Web site seems like jargon to you. You'll need a couple things first:

- A computer.

- A USB cable to connect your BlackBerry to the computer.

- An installed version of BlackBerry Desktop Manager software (this software is available on the CD that came with your device or you can download it from your service provider's Web site).

Let's get going with these ten simple steps:
Note: My device is a BlackBerry Pearl 8100. Some steps may slightly differ, based on your device model.

1. Connect the device to the computer by using your USB cable.

2. Download the updated software from your mobile carrier's Web site (such as T-Mobile) and save it to a location you will remember.

3. On your computer, open up the BlackBerry Desktop Manager and the software should automatically recognize your device.

4. Click ApplicationLoader.

5. Click Update Now (This only appears when new device software is available), then Next to open the 'Handheld Application Selection' window.

6. Select the updated software version check box to install the new software, then click Next.

7. Select the first option to back up all your device data. It will reload once your update is complete, then click Next, then Finish.

8. A loading bar will appear and your device will reset. Don't be alarmed if it takes a few minutes for this process to complete.

9. Click Close, then detach your device.

10. Success! You have now updated the software for your device and can experience the joys of using a device that does not have bugs or errors.

Resource information

My initial guide for this procedure was provided BlackBerry. I used their process to help walk me through completing this procedure on my own. See the BlackBerry Technical Knowledge Center (http://www.blackberry.com/btsc/supportcentral/supportcentral.do?id=m1 and check article KB03621) for a more technical and detailed process above.