Blaming, Accusing and Name-Calling on the Job

Despite goals and attempts to be constantly professional, we all know that the workplace is not ALWAYS a bastion of calm, professional behavior. Sometimes, the flaws of human nature take over and work relations can be challenged by questionable behavior choices. Blaming, accusing and name-calling on the job cannot only ruin colleague relationships, it can also contribute to a downright hostile work environment!

What can you do when you are on the receiving end of some pretty childish name-calling and blaming? It can be tough not to immediately go into a defensive stance and start slinging the accusations back. The fact is, it is much better to take the "high road" and refuse to sink to the levels of name-calling, no matter how tempted you might be. Consider taking a step back, walking away, or just getting out of the situation in order to get calm and formulate how best to respond.

If accusations and blaming fly in a meeting or other group setting, you might not have the opportunity to step away. Consider naming the behaviors before you respond such as: "I hear you accusing me of dropping the ball on this project and I'd like the opportunity to respond." Stating what is happening out loud is a way to stop the accusations'"sometimes, individuals don't realize that is what they are doing and being called on such behaviors can force them to stop and regroup themselves.

What happens when the accusations, blaming and name-calling are coming from a boss or supervisor? This can seem a little trickier but you can still name the behaviors. Consider using humor or some other subtle communication technique to diffuse the behaviors: "I must be working long hours because I swear I just heard you call me an idiot!" coupled with a chuckle and shake of the head may do more to diffuse the behavior than a direct confrontation. If the name-calling and blaming continue, consider having a frank discussion and make your point clear. It is perfectly OKAY to state that you do not want to be accused, blamed or called names in the work environment. If necessary, you may need to go to Human Resources or some other "higher authority" if all attempts to end the behaviors fail.