If you're thinking, "I don't even have a brand," you are totally wrong; every marketable item has a brand. This includes physical products, services, experiences, events, persons, places, properties, organizations, information and ideas.
It is true that some of brands are stronger than others, but the fact remains that the brand exists.
When consumers hear your brand name, which can include you company's name, a product name or even your location, memories surface that impact on what they think about you and whether they want to be associated with you or not. The latent memories in the minds of people are the brand.
In the commercial sense the brand perception is a strong indicator of whether customers will make a purchase or not. It is therefore clear that brands play a significant role in the success or failure of a marketing campaign.
What is a Brand?
Many people have the opinion that the logo that is associated with a product or service is the brand, however the fact of the matter is that the logo is only one demonstration of the brand. The brand is defiantly not what the company executives or marketing team believes it is or what they say it is neither is it what the company sells. The brand of any particular company, product or service is what the customers potential customers and consumers believe it represents.
In reality a brand in nothing more than the promises of a company that consumers believe.
Building a Brand
When one wants to build a brand it is good to remember that the process very similar to constructing a physical structure. Any good structure is well planned and starts with a suitable and strong foundation.
In order to build a brand the team has to focus on the task at hand. This implies that brand building cannot be done as a part time activity by the sales and marketing team, one needs a dedicated team for this. In assembling the team care should be taken to select team members who have a passion for the task, is persistent in what they do and is a conscientiousness team player. Another key success factor in building a brand is to ensure that sufficient budget and resources are dedicated for the purpose as brand building requires effort and money.
The primary benefit in achieving a successful and strong brand is that it is an essential component required to build a business and as a consequence an increased equity for the owners.
Why Strong Brands are Essential
A strong brand gives rise to consumer trust in the associated product or service and thus results in the customer forming an emotional attachment with the brand.
This implies that a strong brand will result in a connection between customers and products that are associated with the brand that withstand pricing wars, survive tempting offers from competitors, and in some cases may even overcome the occasional failure in meeting the expected need that the customer wants to satisfy when acquiring the product or service.
Conclusion
Customers prefer to spend their hard earn money with companies and on products or services that they feel they know and can trust. The brand is the primary vehicle that is used to represent the assurance that the company, product or service will fulfill the desired need.
It therefore stands to reason that without a strong brand, sales people have to build a case for why they ought to receive the consumer's business every single time they prepare to make a sale.
The bottom line is that a strong brand that fills a unique position in the marketplace makes selling easier.
Published by Carl Marx
A professional with +35 year management experience. With a Doctorate (DBA) & awarded the best financial management student on completion of the MBA degree a true asset. Experience includes extensive consulti... View profile
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