Customer Service Positions at CS Solutions Help St. Charles, Missouri Grow

While the economy seems to be at a standstill in many regions of the United States, some businesses in Saint Charles, Missouri are still growing. One company that is growing rapidly is CS Solutions, a locally owned and operated customer service company that operates a highly professional call center. The company specializes in telemarketing for the purpose of customer retention, program renewals, satisfaction surveys, and contact list clean up services.

CS Solutions is a privately held company that was originated in 2006 by Rick Rowe, the Chief Executive Officer of the company. Rick built his company by providing telemarketing services for AAA, a well known Fortune 500 company that provides emergency roadside service, membership discounts, travel, and insurance services. AAA has over 50 million members with clubs and branch offices positioned throughout the United States and Canada.

CS Solutions started performing courtesy and renewal calls for one of the AAA clubs which proved to be an exceptional way for AAA to retain customers and make them aware of all the extensive benefits and discounts associated with being a AAA member. The results oriented program encouraged additional clubs to retain the services of CS Solutions as well. The addition of multiple AAA clubs to their client list contributed to a substantial growth of the company in 2010.

In the first half of 2010, CS Solutions launched a large scale hiring campaign to bring more than 30 new Customer Service Representatives into their office as full and part time employees. Their call center is friendly and inviting for clients and employees. They use state of the art equipment for tracking, call monitoring, and updating records with individual systems for each employee. Their mission is to help small and large businesses alike to do their business better. Their track record with AAA has provided them with a solid foundation for obtaining new clients and they hope to continue their growth and develop relationships with additional businesses that would benefit from their services.

The CS Solutions office is located at 2172 Bluestone Drive in St. Charles, MO 63303. Rick Rowe or Sandy Purdy can be contacted for employment opportunities by calling the main phone line at 636-754-3100 or by faxing your resume to the attention of Sandy Purdy at 636-724-2864.