Emergency Transitions in a Nonprofit Organization

While we would like to think that we have all the time and resources in the world to respond to changes and transitions in our nonprofit organizations, we all know that is simply not the case. More often than not, we actually have to make quick decisions and respond to emergencies that force transitions both big and small. Even though the circumstances around the transition may be a bit of a crisis, the organization does NOT have to operate in crisis-mode.

The initial challenge of an emergency transition is to do what needs to be done to tend to tasks and operations TODAY. That may mean an emergency board meeting or staff meeting and reassigning tasks to make sure that the important ones get done. Prioritize and keep the organization's mission at the heart of the decision-making process. It is equally important to make sure that decision makers are all part of the problem solving. This means taking care to get people in on the transition from the very beginning to make sure that all the bases get covered.

Consider making "temporary" decisions and solutions. Instead of immediately replacing an executive director who has left suddenly, consider hiring someone to do the top temporarily or sharing the tasks among remaining staff just for the short-term. This allows for "buying time" to make a calmer and more calculated decision about a replacement. If all the important elements are getting covered, use the transition period as an opportunity take stock and make needed changes. Often, an emergency or crisis transition can be an opportunity in disguise to regroup and reassess the priorities of the organization.

Utilize the skills and input of board members if necessary. It may be necessary for a board member or two to step in and help out in a more "hands on" way during an emergency transition. Consider what resources the board of directors can share for the overall good of the organization. Just be sure to clarify roles and responsibilities to keep things from becoming messier!