Example of E-mail Memorandum

TO: All Staff
FROM: Human Resources
SUBJECT: Top Ways to Create Effective Electronic Communications
DATE: 1/18/2010

Communicating effectively in the business world is crucial for everyone's success. Memos should be clear and concise. The memo should contain four parts: a header, purpose statement, discussion, and closing recommendation or action. The purpose statement should be the first sentence of the memo. Longer memos should contain a summary statement before going into great detail. The last paragraph of the memo should contain a concrete recommendation or suggested action based on the memo's contents. Netiquette should be observed when sending memos electronically. Netiquette advises against using capital letters as it indicates shouting. Caution should be exercised when using humor or sarcasm electronically. Always reread the memo before sending to confirm the destination and intended message. Never read a memo not addressed to yourself, always return to the sender or forward to the intended recipient. Never put anything in a memo that you do not want to be public knowledge, and remember memos may be forwarded to anyone. Lastly, never engage in flaming, or argumentative electronic communication.
Training in proper business communication techniques and netiquette will serve any worker well in a professional setting. All employees should refresh their business communication skills to ensure all interoffice communications are as effective and understandable as possible.