Ramsay's rough exterior and bad temper is enough to scare the most stubborn owners to change their ways. He has a way about him that makes people want to listen. He shows the owners what needs to be done to turn their restaurant around and make things better.
Ramsay doesn't bother with polite small talk or hand-holding, he will whip a chef into shape or they will be walking out the door. He doesn't bother mincing words, what he thinks is what you'll hear, expletives and all. Anyone who has watched Hell's Kitchen knows just how many expletives you can hear in one hour.
Ramsay will work over your menu and show the owners just how to get the most bang for their buck out of their food without going bust. He can turn a restaurant from failure to fabulous, if the owners will listen to what he has to say and pay attention to what he shows them.
For instance, for the premier, Ramsay travels to Peters, a family run Italian restaurant in Babylon, New York. When he gets there, it's like he's walked into a scene from The Godfather. He's faced with a hot-tempered manager and co-owner who wants to spend more money on himself than his business. It's not hard to tell this as soon as you get the first glimpse of the kitchen. Of the three stoves only one works, meaning that they have two, maybe four burners to cook meals for a dining room full of people. One oven that looks like it's ready to give up any day is the only one that works, so they use the other two for storing things, like towels.
If that's not bad enough, their refrigerator doesn't work properly, nor does their walk-in freezer. They're just steps away from poisoning their customers with their spoiled and rotten product and it seems as if the only one who cares is the actual owner. Not only do they have to worry about poisoning their customers, but they have bill collectors knocking at their door almost daily, causing the manager's temper to explode in a violent rage.
Did Ramsay turn Peter's around? With a little bit of tough love, Gordon manages to talk Peter's temper down and teaches him some self control. They were gifted with a brand new kitchen for their chefs to prepare their family style menu. By the end of the hour, Peter's was flourishing and turning a profit and everyone was working together like a family and a team, the way they should have been all alone.
Tune in to Kitchen Nightmares every Wednesday at 9/8 central on Fox to see what kind of crisis Ramsay finds himself in next.
Published by Margaret Kerr
Margaret is a stay at home wife and recently appointed as the historian for the Town of Van Etten in Upstate New York. This multi-faceted woman has her own opinions and absolutely no fear about expressing t... View profile
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