Global Web Solutions Review

The suite of software components offered by Global Web Solutions can accommodate the full range of business requirements for your organization. Global Web Solutions is an International provider of web-based applications and web-based services.

GWS has been providing effective, affordable and turn-key web solutions for more than a decade. Clients in over 40 countries have successfully integrated GWS products in the day-to-day business processes, thereby establishing GWS's outstanding reputation in the worldwide software solution provider marketplace.

Intranet System - the Framework of the System

There's no need to purchase any additional software, no need for add-ins and certainly no need for any costly hardware. Using Intranet System provided by GWS, every web page will appear to be custom built for your business as you will see only your company logo and trademark.

All the advantages of a web-deployed solution become a reality. You can review even your most critical data anywhere you can access the Internet. The 'single-office' mindset becomes a thing of the past - your sales force can be deployed anywhere you need them.

Case Management - the Heart of the Solution

One of the core elements of Global Web Solutions offerings is the Case Management System. When a Case is established, it is associated with an Account and all the details of the Account are entered into Case Management. Now all the attributes of the Case can be managed in one place:

· Documents: Any and all pertinent documentation relating to both the Case and the Account can be entered into Case Management. Judgments, bank files, legal actions and case histories are all conveniently stored with each case.

· Financials: You'll be able to immediately review the financial standing of the Case including total payments, total fees, a summary of court costs, etc.

· Events: You'll be notified of specific events that are related to the case such as callbacks, subrogations, dunnings and court dates. You can count on the Events feature of Case Management to handle foreclosure and bankruptcy cases that have a large number of deadlines and court appearances.

Case Management tracks all phases of a case from start to finish. From initial contact right through to resolution of the case and actual payment, everything aspect of the case is recorded fully and conveniently. The system provides intuitive data entry, navigation, and reporting for all case data.

Case Management will help you to increase collections and recoveries providing you with a smart array of tools and reports that will allow you to make to most informed and cost-effective decisions.

Investigation System - the View from Above

Cases can be tied together using the Investigation System. This allows a higher view of related cases, combining financials and account information into a single view. In essence, the Investigation System brings Case data together in a way that allows you to stay on top of multiple cases. You are in control of the Investigation, dictating the overall workflow. You can prioritize hot leads and cancel dead-ends, routing the resources to more productive paths.

A key strength of the Investigation System is the ability to share information with other investigation team members or the client contact. Information critical to the investigation will be immediately know by the entire team - even those on remote assignment.

More over, expenses can be captured immediately such that nothing is overlooked and all costs can be passed on to the client. This is especially important for lengthy surveillances and remote assignments where receipts are often lost or forgotten.

Each Case in an Investigation has a single-page overview that shows all critical information at a glance including:

· Most Recent Activity: The summary page highlights the very last activity performed on the case with detailed start and stop times.

· Status History: A chronological view of the various statuses of the case. Review when the Case was active as well as when it was on hold.

Collection System - Keeps the Details in Order

Cases are also tightly integrated into the Collection System which allows management of all the collection-related details of a case:

· Court Documents: All legal matters related to litigation and adjudication are stored online for immediate access and review.

· Debt Information: Details of the actual debt, debtor contracts, promissory notes, etc. are managed with the Collection System.

· Debtor Performance: All payments, missed deadlines, are included along with any notes entered by the Collection Manager.

The Collection System is also tied directly to the Letter System which can generate the correspondence associated with the collection process. Using a simple interface, the Collection Manager can define the various conditions for automatic generation of dunning correspondence along with 'one-offs' that encourage debtor compliance. Any template imaginable can be used, the Letter System will substitute debtor-specific data for the key token embedded in the Master Letter.

Project System - Tracking Your Overall Progress

All on-going and special activities can be managed using the Project System. The Project Manager is free to setup the Project plan, schedule and timeline in any manner. Each project is comprised of tasks and task groups, each of which is dependent upon one or more prerequisites.

Workflows will start more smoothly when tasks are properly scheduled using the Project System. Task alerts and project reminders keep you well-informed of any important project events whether it be a notification of the completion of a task or a reminder that a task is now ready to commence.

The Project System also allows for a 'portfolio view' of all projects in order to get the 'big picture'. A myriad of projects, tasks, sub-tasks and workflows are summarized into a single view.

Financial System - Manages Every Dollar

Every business needs to know where they stand financially. Often this is needed with only a moment's notice and the numbers must be accurate to the penny. The Financial System keeps track of the dollars associated with all activities and events.

One of the Financial System strengths lies in the area of invoice management. Invoices are generated automatically in accordance to the billing cycles you establish. Furthermore, the Financial System provides you with the ability to create, update and review invoices. A powerful search engine allows you to search the invoice database, selecting only those invoices that meet specific criteria.

Every financial aspect of your business is available to you via the Financial System - using this data you can tackle some of the most common challenges facing today's businesses:

· What is my most profitable resource/product?

· What areas of my business had a recent decrease in revenue?

· Who pays their invoices on time and who doesn't?

· Where can I trim costs to increase profit?

Sales System - Preserving and Expanding Your Customer Base

Whether you provide a product or a service, you must sell your commodity in order to thrive. But the sales process itself it fraught with costs and overhead - sometimes to the point of spending more money then it brings in.

The Sales System offers you the following functionalities to manage your sales and sales force:

· Setup and Manage Commission Programs - You can determine the best way to compensate your sales force by establishing basic commissions, special incentives and ad-hoc bonus programs.

· Manage Leads and Sales Calls - You can enforce specific follow-up procedures for every lead complete with reminders that can be set for any time interval you prefer.

· Match Products to Sales Processes - You can tie specific sales campaigns to specific products ensuring that your offerings are presented in the most effective and efficient way possible.

· Establish a Marketing Hierarchy - You can setup a custom sales force configuration, defining regions, zones and territories in a manner that is most effective for your organization.

The Sales System also provides a multitude of reports that can be run at specific intervals as well as on demand. All report can be emailed such that sales personnel on the road can get up-to-minute details on their customer.