Happy Wok Buffet, Not So Happy When it Comes to the Service.

Erin Goff
I love Chinese food. My fiance doesn't like it so much, but every once in a while will take me to get some. It is a special treat for me. I have nothing bad to say about their food. It is good not the best I have had yet not the worst either. It's typical Chinese food.

The service is another matter. Before I go into detail, I would like to say that I have nothing against anyone coming to this country and working. I do think however it is important to know enough English to be able to understand your customers. I would not go over to another country and work without knowing the language, I do expect the same.

When the girl brought us our drinks I had asked her for tea several times. She brought 2 cokes to the table. I also asked her for 2 sets of chopsticks, she only brought one. When I did get my tea from her I noticed there was something on the inside of my glass. I brought this to her attention. She took my glass away only to bring it back a moment later and said you just have to wipe it off. I showed her the inside of the glass where the stuff was. She still tried to say it was on the outside of the glass. I then put my hand in the glass and wiped it off and showed her what I was talking about. It was only after this that she brought another glass out to me. I asked her to bring extra napkins, and the other pair of chopsticks I had asked for.

I never did get my napkins or chopsticks. If it had been a matter of her being busy it may have been a different story. We went before lunch and there were only 3 tables including ours seated. She spent most of her time sitting and rolling up silverware in napkins. In my opinion this is very bad service. I wasn't asking for anything that would be beyond the scope of what her normal routine would be. I asked for 3 items, and had to fight to get one of them.

When we finished and were paying for the meal, a cook came out of the kitchen to take our money. His hands were covered in something that looked like possibly a coating of some type. I would shudder to think that he had been taking peoples money all day and not washing his hands before returning to work. I am however afraid that this was probably the case.

Needless to say this was the first and last time we will be returning to this restaurant. We went there for a couple of different reasons. It was close to where we were going anyway and we have never been there before so we decided to try it. I would never suggest to anyone that they should go there.

Published by Erin Goff

I am a stay at home mother of 3, I do freelance web design, as well as graphic design.  View profile

2 Comments

Post a Comment
  • GtrSoloist6/13/2007

    For service will make or the break the resteraunt. It's not often that a places food is so good that I can't find the same quality (with better service) elsewhere.

  • Rachel Krech6/3/2007

    Unfortunately tons of restaurants are like this. It's just frustrating. And it's even more frustrating when the food is good! Great article!

Displaying Comments

To comment, please sign in to your Yahoo! account, or sign up for a new account.