Hooters Girls Treated as Animals on National TV

CBS' Undercover Boss Not Afraid to Show the Good, the Bad, the Ugly

Ron Masters
I think it was watching the Hooters girls being treated like animals, and feeling my insides twisting into spasms of outrage, that first woke me up to the notion that this wasn't going to be just any other television show. This felt very real.

CBS' new show, Undercover Boss, is a fascinating opportunity to look behind the scenes at the people, lives and jobs that make some of America's largest businesses and corporations tick. The basic premise involves this: each week, the CEO or president of a particular company temporarily steps down from his high up position, disguises himself (they've only portrayed men as of this writing) by shaving a beard or mustache off (or just growing one), dressing "down" and entering the workplace as an entry level type position. They even stay at cheap, run-down motels to get into the part. Co-workers are told that the cameras that follow these "bosses in disguise" are part of a documentary on entry level workers. The audience is then afforded the opportunity to watch as these bosses discover both the exemplary and horrendous in their own companies.

Classic case in point, the Hooters CEO and President, Coby Brooks. It was actually the Hooters name that nearly made me miss the premier of the show. It's just not the kind of place I frequent. Imagine my surprise when Mr. Brooks tags along with two Hooters girls to advertise and promote the company out in the general public. Two different random families, when polled, said they would not visit Hooters. When Mr. Brooks, disguised as just a low-level company employee, asked why, their response: "I feel that it's degrading to women." Wow. Had I been walking on the street that day, I likely would have responded in a similar way. It's certainly not the food quality - I got to taste some of their wings when they catered a sand sculpting event that I competed in -- good stuff! As to the company's uniforms... well, how about something that doesn't look so sleazy and revealing?

The women that work there are people, not sex objects.

And that's when Undercover Boss switched locations, and a scenario began to play out that twisted my insides.

Here came the ugly.

I couldn't even believe they dared show this.

An Incredibly Awkward Moment

As the CEO uncomfortably looked on, the store manager began to round up his female employees with a call that went something like, "OK, girls, who wants to go home early?" Several flat plates of beans are brought out and placed on a tall, stand up table. "No hands!" goes out the call. With the CEO fidgeting in place, he watches as the girls lean over face first -- some holding their hair off the tables -- and clean the plate of beans, using only their mouths. It was disgusting to watch, it's disgusting just to write it again. "First one finished gets to leave early," the manager calls out.

If you were to read my true "Creepy Guy Story" that happened back in 2005, maybe you'd get a sense of how God has changed me on the inside, and why seeing this degrading scene playing out twisted me up so bad. I'm glad it has that effect on me. I really am.

When the CEO finally has a moment to speak candidly to the camera, he emotionally says that things need to change.

What Does The CEO Do With What He Sees?

To me, one of the biggest surprises in Undercover Boss is how they choose to end the show. After the boss has spent a week rubbing shoulders with the lower-level employees of his company, these same "small" employees are invited to the company's headquarters. Some are delivered in fancy limousines and then ushered into plush offices that leave them wide eyed with wonder -- and confusion. After all, why have they been summoned to such a high place? Many of them voice the concern that they're being fired.

Next, in walks the CEO or President, and they usually are dressed to the nines with crisp shirt, tie and suit. Exuding power and control they usually shake the hands of the bewildered employee and introduce themselves as who they really are. The look of shock on the employee's face is priceless, and it's almost as if you can read their thoughts as they quickly do a mental review of how they acted around the person that they now realize is their boss.

Were they in trouble? Was he going to fire them?

Rewards and Judgement

In scenes that are reminiscent of Jesus' words in Matthew 24:45-51 or Matthew 10:26b "There is nothing concealed that will not be disclosed, or hidden that will not be made known." -- some of the employees are rewarded, and others are reprimanded. In the case of the Hooters store manager who treated his female employees so sadly, he was firmly told that his behavior was inappropriate and needed to change. At first, this guy was defensive to the charge, but eventually (and wisely) he came around to the Boss' view. What really blows my mind is that all of this is happening on national TV! I hope that this manager truly had a change of heart and that his behavior toward women changes both on and off the workplace.

Conclusion - Give the Show a Try

Not only is CBS' Undercover Boss entertaining, you could learn a few things that might make you a better employee, maybe even a better person. Give the show a try. And be ready. For in an hour when you do not expect him... the Boss may show up!

Undercover Boss - CBS Sundays 9/8c

Published by Ron Masters

I may be a Systems Administrator by day, but finding abandoned places, writing fun articles, mentoring or praying for teens, jamming on guitars, sculpting sand, public speaking or working on pencil portraits...  View profile

  • CBS' Undercover Boss offers rare insite into the workplace environment
  • Hooters girls treated shamefully
  • Show airs on CBS. Sundays at 9/8c
A Melbourne, Florida man, simply known as Adam, was rewarded $10,000 toward his wedding after the GSI Commerce Boss discovered how valuable an employee he had.

9 Comments

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  • Gabrielle Rice7/26/2010

    Great review. I've never seen the show, but maybe I will.

  • Rita Oakleaf (formerly Muether)6/2/2010

    I watched a few episodes of this and enjoyed it. That Hooters manager was creepy.

  • Rachelle Dawson4/10/2010

    Makes for an interesting show, but is the Hooters CEO really going to change anything? The whole premise of Hooters is to exploit the women that work there. To change things, they'd basically have to shut down and start over. I just don't see that happening.

  • Greg Seltz3/31/2010

    I'll have to check this out...sounds interesting enough...

  • Jack Wellman3/31/2010

    This is an excellent job reporting Ron. I too hope that God can use this article of yours, perhaps even the show, to reveal Himself and that this society is in desparate need of His saving love.

  • Cheryl McCann3/27/2010

    Hooters is too expensive for what you get.

  • Chelsea Rose3/27/2010

    Mr. Masters,
    First: this is an interesting article. I knew you wrote, but I never knew where!

    Second: When I saw the show advertised, I thought it was a good idea, and I hope God can use this show to reveal some issues within jobs. I also pray that anything that happens does not just happen for the sake of good TV. That would totally defeat the purpose.
    Now I definitely have to go watch the show. Thanks!

  • Pat Bartels3/27/2010

    Sounds like an interesting show. I've heard of it, but never watched it.

  • JerseyNana3/27/2010

    Every boss should walk a mile in their shoes and see what it is like!

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