The idea is that when you spill milk its gone, you cannot easily re-bottle the milk or use it or want to use it for that matter. All you can do is clean it up and bite the bullet. Let's take this a step further. A vase falls off a shelf and breaks. Someone unavoidably gets angry, usually mom! Now the vase is already broken, why get angry? Its fine to be upset but to actually raise your blood pressure and yell and stomp around in anger. All this does is hurt your health if done enough. Too much stress will eventually give you other health related problems. The vase is broken instead of making the situation worse just bite the bullet, get the glue and try to make it better. Just like the milk getting angry will not make the vase better, but it does make the situation worse.
For a real life situation lets look at customer service. Tons of people believe that is there is a mistake that you need to get angry and show this to them for anything to change. This is completely untrue and in most cases the opposite of what you want. People in customer service filter out those that come to them in anger and will do things by the book. If you come to them in understanding and a col head they will be more likely to bend the rules or allow a behind the scenes exchange.
There are times when anger hits the top and a vent must be found. Sometimes you are up against someone who not only rejects all rational thought but is angry themselves. These people are most likely brought up in an environment that was the "get angry now", instead of the "logical solution" type of environment. Sometimes to deal with these people outbursts are needed to even get the point across. For some reason they feel that if the other person is not fully angry or yelling that they must not fully feel that way. This is a problem with the upbringing not necessarily your approach. You will have a hard time bringing rational thought to someone who operates without rational when angry. It is also healthy at times to have outbursts.
I am in no way saying that outbursts should not occur, I am just simply stating that looking at the situation from a logical point of view is more helpful and better for your health than immediately blowing up on a situation. These blow ups only hurt the situation and make things worse. Nows the time to sit down and examine the spilled milk scenario and see how it can change your life. Other will treat you different and your life will simply change.
Published by Ashby Koss
I am a continuing student of life. With freedom and non-conformity on my mind. ~Ashby View profile
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