How to Answer an EEOC Complaint
Overview
The United States Equal Employment Opportunity Commission is the government agency that is responsible for investigating and enforcing employment laws dealing with discrimination. If an employee feels that they have been discriminated against by you or your company they are entitled to file a complaint with the EEOC. Once their complaint is filed the EEOC will assign an investigator who will contact you so that the matter can be resolved. You need to have all of the information available from your files and your employees concerning the complaint so that you can provide your complete cooperation.
Step 1
Open any mail you receive from the EEOC as soon as it arrives. Review the entire notice that informs you that someone filed a complaint and of your rights throughout the review process.
Step 2
Read every word of the complaint that accompanies the notice so that you fully understand the charges being leveled against you and your company. Review these documents with an attorney if you have any questions.
Step 3
Review your company's files. Look through employee records to find notes and disciplinary reports concerning the incidents outlined in the complaint.
Step 4
Gather the employees involved in the incidents. Meet with each one of them separately to learn their individual side of the story.
Step 5
Talk to the supervisors involved in handling the incidents. Listen to what they have to say and ask questions about the reasoning that they used when dealing with the incidents.
Step 6
Write a letter to the EEOC outlining your position on every statement made in the complaint. Answer every charge made against you, your employees and your company with a detailed explanation.
Step 7
Wait for a response from the EEOC. Respond to every communication from the EEOC investigator handling the case.
Warnings
Fraud is a felony and is punishable by fines, loss of business or professional licenses and jail time. Always cooperate fully with investigations being run by the EEOC and all other government agencies.
Reference
United States Equal Employment Opportunity Commission; The Charge Handling Process
The United States Equal Employment Opportunity Commission is the government agency that is responsible for investigating and enforcing employment laws dealing with discrimination. If an employee feels that they have been discriminated against by you or your company they are entitled to file a complaint with the EEOC. Once their complaint is filed the EEOC will assign an investigator who will contact you so that the matter can be resolved. You need to have all of the information available from your files and your employees concerning the complaint so that you can provide your complete cooperation.
Step 1
Open any mail you receive from the EEOC as soon as it arrives. Review the entire notice that informs you that someone filed a complaint and of your rights throughout the review process.
Step 2
Read every word of the complaint that accompanies the notice so that you fully understand the charges being leveled against you and your company. Review these documents with an attorney if you have any questions.
Step 3
Review your company's files. Look through employee records to find notes and disciplinary reports concerning the incidents outlined in the complaint.
Step 4
Gather the employees involved in the incidents. Meet with each one of them separately to learn their individual side of the story.
Step 5
Talk to the supervisors involved in handling the incidents. Listen to what they have to say and ask questions about the reasoning that they used when dealing with the incidents.
Step 6
Write a letter to the EEOC outlining your position on every statement made in the complaint. Answer every charge made against you, your employees and your company with a detailed explanation.
Step 7
Wait for a response from the EEOC. Respond to every communication from the EEOC investigator handling the case.
Warnings
Fraud is a felony and is punishable by fines, loss of business or professional licenses and jail time. Always cooperate fully with investigations being run by the EEOC and all other government agencies.
Reference
United States Equal Employment Opportunity Commission; The Charge Handling Process
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