Many departments communicate to each other, using a mail system within the company. While many departments have computers where you can send an email, it is better to also type up a draft and send a copy to the individuals. Emails tend to get lost in the system and can be accidentally deleted before the right person reads it. It is especially important, if you are sending a letter to one person, to type and send a letter. When sending an email, other people may read it. This would be embarrassing if the letter was on a personal nature.
Other times, you may need to mail a business letter to somebody outside of the business. For example, you may have an issue with your supplier that you want corrected. Another example is you may be trying to get further funding from a lender. Therefore, your business letters, must have a professional look to them. To do this use the block format. What this means is each paragraph is typed, single spaced-with an extra line between sections. The paragraphs are all aligned to the left-meaning the paragraphs are not indented.
The block format includes:
Your business name and address-Include a phone number and/or email address
Date-Spell out the date ad write the entire year (June 09, 2010 not 06/09/10)
Inside Address-The Name of the individual, his title, the name of the company and the address
Greeting-Use a formal title-"Dear Mr. Jones," for example
Body- The body of the letter should be brief, about 3-4 paragraphs
Let's assume you have a problem with your recent supplier. For example, a shipment came in and there is a discrepancy on the invoice. In the first paragraph, politely describe what the problem is. If you insult the supplier, chances are you will lose his business. In the second paragraph, request that the problem is corrected. In the third paragraph, provide contact information if your supplier needs to discuss the issue in more detail. In the fourth paragraph, complement the supplier on the business he has provided to your company in the past. Also thank him for his time.
Complimentary Close-Sincerely, for example
Signed signature
Your typed name
To see an example of the block format, go to: http://www.savvy.business-correspondence.com/BlockBizLetter.html.
Published by Lois Ryan
I have wiorked in the manufacturing business for over 15 years. I am married and have two daughters ages 12 and 14. I recently graduated with a Masters in Business from the University of Phoenix and want t... View profile
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2 Comments
Post a CommentVery clear advice. thanks!
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