How to Deal with Nasty Creditors and Collection Agencies

V.C. Higuera
Have you ever had a past due bill or collection account? If so, then you've probably been harassed by a debt collection agency. Although each person is responsible for repaying debts owed, this does not give debt collectors the right to be nasty or cruel. About a month ago, Dateline broadcasted a report about nasty collection agencies. Collectors would telephone debtors several times a day, and leave threatening messages. One debt collector even threaten to take a borrower's life is he didn't payback the money owed on a credit card. In hindsight, debt collectors are simply employees - people paid to make phone calls and negotiate a repayment plan. However, some debt collectors take their position a little too seriously, and take pleasure in intimidation. Yet, there are a number of ways to deal with nasty debt collectors and stop threatening telephone calls.

1. Record the Telephone Call: By law, debt collection agencies have the right to contact a person who owes money. On the flip side, they do not have the right to harass or bully the debtor. Many debt collection telephone representatives have lost their jobs due to overuse of power. To stop harassing telephone calls, simply notify the debt collector of your intentions to record the conversation. Some collectors are bold and leave nasty messages on voicemails. If this happens, contact the agency immediately and ask to speak with a department head or manager. If this doesn't work, consult an attorney. Sometimes, all it takes is a letter from a lawyer to stop threatening telephone calls and correspondences

2. Negotiate a Payment Plan: If the debt is legitimate, the only way to get the creditor or collection agency off your back is to repay the money. Due to various circumstances, repaying a debt may be difficult or impossible. Whatever your reasons, try and work out a repayment plan with the creditor or debt collector. Settle on a specific payment amount each week or month. If you submit regular payments, the debt collector may leave you alone.

3. Dispute a Debt: Have you ever had an old debt re-surface? Perhaps you filed bankruptcy or stopped making payments on a loan. After seven years, the debt is usually erased from your credit file. Occasionally, a debt recovery agency will purchase an old debt and attempt collection. Don't fall for this trick. The original creditor likely wrote-off the debt. If you acknowledge the old debt or negotiate a payment plan, the debt collection agency makes money. Instead, dispute the debt. Submit a written request and ask the collection agency to provide evidence that you owe the money. If the debt collector cannot provide verification, they must stop all collection attempts.

Published by V.C. Higuera

Freelance personal finance and health writer from Chesapeake, VA  View profile

1 Comments

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  • Max7/22/2010

    Oh well. I took care of collection agency in one letter that I have found here:
    http://www.awakeningblog.com/collection-agency.html

    That is all what you need. They stopped bothering me and I told them in the letter that they can't resell the debt.

    MAKE SURE YOU DON'T BLOW THE 30 DAY DISPUTE WINDOW...WHEN you dispute the debt, you put them on notice that you dispute part, or all of the ALLEGED DEBT. Which is true, because they are jacking you with interest, legal fees, handling their sack fees, etc. So you're disputing that until they prove their case.

    So, if you send the right response letter, they are blocked and checkmated in most cases...(exception...state banks generally because they FOLLOW THE LAW).

    Good luck. It worked for me every time. Peace, Love, Understanding :)

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