How to Deal with Pushy Salespeople

We've all dealt with this one before. While out shopping, we have a salesperson who is hovering around us with all the enthusiasm of a hummingbird in a spring garden. If you want to shop in peace, here are a few things you can try.

Step 1

Decline assistance, but ask for a card. Tell the salesperson you are just looking and do not plan to buy. But if you do change your mind, you will be sure to ask for him/her by name. So few people try this that it may cow the salesperson enough for them to back off without making any more attempts.

Step 2

Make no commitment without exploring the total cost first. Tell the salesperson that you have specific financial goals and must first determine if this purchase fits in with those goals. Tell him or her you will get back with them after your review the terms of the purchase thoroughly.

Step 3

Cut off any attempts to entice you to buy the posted price is only available for the next few minutes/hours/days. Move the discussion away from the price and make it clear you will not be rushed into a decision on the basis of price only. Then, ask for that card.

Step 4

Mention that you always compare before making a purchase. This lets the salesperson know you will not be a quick turnaround, which may be what they want if they are on commission. It also sends the subtle message that the usual sales hype is not going to impress you.

Step 5

Just say no. If the salesperson doesn't take a hint and continues to pursue the sale, tell him or her no. To formally end the discussion, with the salesperson a good day/evening and walk away.

Tips & Warnings

Keep in mind you are doing the salesperson a favor by not allowing him or her to waste time trying to generate a sale that will never materialize. By moving on, the salesperson may find a customer who is ready to buy, and thus earn a commission. If nothing seems to sway the salesperson, report the incident to a manager and then scratch that retail establishment off your list of places to shop. There are plenty of other retailers who will be there when you need them and keep a discreet distance when you don't.