How to Interview to Become a Medical Receptionist

Check on your transportation the day before your interview. It is important to arrive to your interview on time and relaxed. The last thing you want to do is call to reschedule because of an unexpected flat tire or because your ride cancels at the last minute.

Have a back up plan in place in case of an emergency. This ability to prepare for transportation emergencies will more than likely impress your prospective employer if you are able to work the event into your interview conversation.

Step 2

Be outgoing and talkative during your interview. Medical receptionists are often at the front line of any hospital or doctors office. Showing your interviewer that you are confident and comfortable will help encourage them to hire you.

Medical receptionists are usually the first person that patients talk to when arriving for their visits. Receptionists are also the ones who communicate with physicians, pharmacy representatives, and more. A medical receptionist that can communicate well and easily can often help put patients at ease and help avoid misunderstandings with other physicians or doctors offices.

Step 3

Ask relevant questions regarding office and/or hospital policies. Rules and regulations often vary from place to place making it vital to ask questions. Never assume that one medical receptionist job will be the same as a previous one.

When asking about policies also ask questions about the dress code for medical receptionists. Some private offices encourage medical receptionists to wear scrubs while many hospitals and larger offices want receptionists to wear only professional business attire. Finding out about the dress code during your interview will help avoid misunderstandings if you are hired.

Step 4

Answer all questions honestly and ask questions about anything that you do not understand. Never pretend to know about procedures or programs if you do not. Most offices and hospitals will schedule you for specialized training prior to your official start date in order to give you time to learn how to use their unique software.