Step 1 - Credit Report
Have your most current credit report, from within 90 days. Go online to access all three credit reports (Equifax, Experian, TransUnion) from AnnualCreditReport.com. If you cannot access your credit reports online, request them in writing by providing your name, current and former address, Social Security number, date of birth, and signature.
Equifax Inc.
P.O. Box 740241
Atlanta, GA 30374
(888) 685-1111
equifax.com
TransUnion
2 Baldwin Place
P.O. Box 2000
Chester, PA 19022
(800) 888-4213
transunion.com
Experian
P.O. Box 9595
Allen, TX 75013
(888) 397-3742
experian.com
Step 2 - Check for Errors
Circle any repeated entries or other errors and complete the dispute forms online. You can also choose to write to each credit-reporting agency if you wish to provide supporting documentation. To dispute online, you must have a current credit report and follow the instructions for disputing errors. To dispute over the phone, you must have a current credit report which shows the contact number to call for disputes.
Clearly explain your situation and request an investigation. Credit-reporting agencies have 30 days to contact creditors and verify your claims. After that time, the credit bureaus must inform you in writing of their findings and provide you with a new, free credit report if any changes were made.
Step 3 - Contact Creditors
Contact the creditors in question and request that the multiple refinances be removed from your credit history. Show your creditors where the same debt is appearing as multiple refinances on your credit report, and provide them with the credit bureaus' contact information to make it as easy as possible to correct errors.Tips
You can always add a consumer statement on your credit report explaining any negative accounts or clarifications like multiple refinances. Your statement remains on the credit report until you request its removal, and lenders might take it into consideration when granting credit.Warnings
Don't send original documentation, and always keep copies of your correspondence. Use certified mail for legal, verifiable proof of your communication.
References
USPIRG.org: Serious credit reporting errors wreak havoc for consumers
http://www.uspirg.org/uspirgnewsroom.asp?id2=13650&id3=USPIRGnewsroom
FTC.gov: Fair Credit Reporting Act
http://www.ftc.gov/os/statutes/031224fcra.pdf
Resources
AnnualCreditReport.com: Free Annual Credit Report
http://www.annualcreditreport.com
FTC.gov: How to dispute credit report errors
Published by Lisa Love
Based in Georgia, Lisa Love began writing finance-related articles in 1995. Her articles have appeared in "The Journal of Commercial Lending", and "Lending to Different Industries." Love is a member of the A... View profile
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