How to Schedule a Doctor's Appointment

Many people face anxiety when attempting to schedule a doctor's appointment. Whether the appointment is for a chronic condition or a transient issue, the goal is to set an maintain an appointment time and date that is agreeable to your home and work schedule.

While many doctor's offices are developing new ways of allowing clients to schedule appointments, telephone calls are still the way most complete the scheduling task. Before you make a phone call to schedule your next office visit, take the time to prepare for the phone call.

I have had the opportunity to be on both sides of the appointment scheduling phone call. The following are tips to make your next appointment scheduling phone call much easier.

Examine your schedule. Take the time to look over your home and work calendars. Choose your most desired dates and times according to your schedule. Write them down to refer to while on the appointment scheduling phone call.

Gather your personal information. The appointment scheduler may need information such as you name, social security number, and insurance carrier. Depending on the appointment type, you may need to give health information as well. Be sure to provide detailed information such as known allergies and symptom onset. Remember, you are the expert on your medical history.

Prepare and make the phone call in privacy. You should make the appoint scheduling phone call during office operating hours. Try to avoid calling during peak call times which include the minutes shortly before office opening and office closing as well as lunch time. It is also extremely important that both parties are able to be heard while scheduling the appointment. Make sure you are calling from a room that is free from excess noise. You should also call during a time that you will be able to wait if needed. It make take some time before your call is answered.

Remain alert and confident during the phone call. Answer all the appointment schedulers questions to the best of your abilities. Refer to your gathered information as necessary. Request your appointment date and time when prompted. If your most desired date and time is unavailable, do not get discouraged. Negotiate for the best possible date. Avoid being forced into an attainable appointment time. If you have extenuating circumstances regarding your availability, this is the time to let the appointment scheduler know. Special arrangements may be available to accommodate your unique condition.

Record your appointment date and time. Be sure to repeat the date and time of your appointment back to the appointment scheduler for confirmation. Write your newly made appointment on your calendar. It is now time to make all necessary arrangements so that your appointment can be kept.