How to Terminate/Cancel Cell Phone Contract Early
Taking Time to Read
Getting Out of the Contract Begins At Purchase
Signing a cell phone contract should be taken no less seriously than purchasing a car. Size not withstanding, the contract details can be intricate and may lock you into some unexpected grief. Too often cell phone shoppers become so caught up in the "hype" about style, color and musical sounds they forget the magnitude of the level of commitment one makes during the purchasing process. Make no mistake, the "fine print" counts! Read the contract.
Keep All Items Related to Purchase Accessible and In Good Condition
Make sure you understand what you are purchasing and what items must be returned if you change your mind. How many times have we purchased shoes or cameras, taken them out of their containers then destroyed the containers? With cell phones, if you decide you want to terminate your contract early, you will be charged if you do not return the phone in its original container. Fees vary by State but can range anywhere from $25 to $50.
Maintain A File of All Receipts
You can eliminate major headaches by keeping a file of your purchases (all major purchases). The contract is the first item the representative will request, followed by the cell phone(s), battery chargers, and original containers. Keep your payment receipts attached to the contract.
The difference between 30-Day Return Policy and Early Termination Fee
The 30-Day Return Policy enables you to test your product and make returns without penalties (assuming you have met the "like new" requirements. There are no early termination fees and you are only required to pay for any usage services used. Normally, your activation fee is non refundable.�
Early Termination Fee is a fee you are charged if you need to cancel your contract and it is 30 days after receipt of the product but before the end of your contract. In this case, you will be charged the early termination fee which varies by State but can range anywhere from $150 to $250. Other penalties may include special fees if you purchased your product through an authorized agent instead of�a phone store. Again, fine print reading at the time of purchase becomes your ultimate safeguard.��
Avoiding the "Sucker Punch"
If you have reached a decision to return your cell phone, there was a good reason.� When you�return the product�to the dealer, be ready for a variety of attempts to�change your.� They will include offers of another phone and perhaps adjustments in trial periods.� Think carefully before deciding to take the offer.� If you took the time to�nullify your purchase, and the reasons were not satisfied, the�same level of dissatisfaction�will remain�at the end of the "smooth talk" and additional guarantees.� Be courteous, thank them for their efforts, but get your money back while you are still under grace.� Remember, you can�establish a new contract 30 days�later.
Published by Verne
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- Always read the fine print
- Pay attention to contract time-lines for product returns
- Keep all cell phone containers until you are sure it is what you want
19 Comments
Post a Commentquestion: our 20 yoa son phone quit. He is on our contract. He is also bi-polar. We called the co. to be put in touch with the local office and they refused. We ask for an alert on our phone account. He was to trade even as the insurance indicated and they have always had to call us for verificaton on any service. They did not call and he was charged w/and rec. a $400.00 cell phone. What can we do?
You can also use a free swapping service like http://www.mobileswap.org/
That's bogus dude. You didnt help mehh. >:
I have been facing a lot of problems and I am really fed up with the
cell phone and its bounding contract. I found the best solution as to
swap the cell phone. It got rid of my contract payment fee and got a
good amount as well. Just check out the different plans in
www.cellswapper.com and you will also find a perfect match.
I helped the other guy to grab a good offer as well.
There is now a service that will actually cancel you cell phone contract completely! This is not a trading service where you might wait 6-12 months for a trade to actually come to fruition. These guys actually get you out completely. I thought you might be interested. Here's how dissatisfied cellular customers can get out of their current plans. http://www.CellBreaker.com
Had great success using www.adioswireless.com
Found someone that was looking for an AT&T plan and saved over $200 in early termination fees.
VERY EASY!
There are quite a few sites that let you give up a cell plan for some 20-50 bucks. It's still better than $175 but you might want to check out www.cellrelief.com - it's free and covers most North American carries. Good luck!
You cannot return the phone because the phone was already bought as an incentive to get you into a contract. Getoutofyourplan.com works since it has all those cell phone termination companies out there that do it. Celltrade is another one that someone mentioned. They are beginning to change the laws so be on the lookout for different plan types
Do we need to return the phone if the contract is terminated? What if the carrier decides to end the contract since it is getting unprofitable for it? What if we move to an international location?
do this... change your address that your employer has on file to an address where t-mobile has no coverage. then call customer service and do an address change and ask for the customer relations fax number. once that is given, write and fax them a letter stating you need out of your contract and they need to respectfully waive the early termination fee due to the fact that they cannot provide service at your new location. they will then contact you and ask for proof of address and all you have to do there is provide them with a document from your work stating that it is your address, then once you have been removed from their contract, change your address back. thats how i did it and i got 4 lines out of a contract that i would have had to pay 200 each to get out.