I was hit across the board. My checking account, my Visa card, my other Visa card, not to mention my birthday being changed and the accounts opened in my name. Someone was having a ball being me and I can say for sure that I, the real Kerri, was having anything but fun.
I have talked to the local police, the FBI and the US Secret Service. I have changed every password, username and account in my life. Sure, I was weepy and scared at first. Then I was angry and outraged. Finally, I was confused. Where should I go? Who do I contact? How do I get through this?
It's not as easy as it should be. Especially considering that you are the victim. There's no single place with all the answers.
So now, I'm here to help. This is what you need to do.
First, find out what accounts have been used. Start keeping a detailed account of everything you can think of. I made a binder, including multiple tabs and a lot of highlighting. Ah, I love the smell of Office Depot in the morning. But I digress.
After you go through your accounts, start calling the fraud departments for those various institutions. Let them know you have had fraudulent activity on your accounts. They will send you an affidavit, which is basically a piece of paper you sign that states you did not make those charges.
Next, contact one of the three national credit bureaus: Experian, TransUnion or Equifax. Place fraud alerts on your accounts. You only need to contact one of the three. They will pass your information on to the other two agencies. Also, order a copy of your credit report.
The next step is to make a pot of coffee because it's going to be a long day. Maybe even pop a bagel in the toaster. Even identity theft victims need nourishment.
After eating your food before someone steals that too, you need to contact your local police. File a report. This is important because some affidavits require an official report.
Next, go to the Federal Trade Commission website, at www.ftc.gov/idtheft, which is the website where I found the most useful information. There is so much easy-to-understand information on this website that you can't go wrong looking at it.
Lastly, take a few deep breaths. It sucks. I know firsthand. But you can get through it. Don't let anyone take your identity away from you!
Here are some useful websites and phone numbers:
Federal Trade Commission: www.ftc.gov/idtheft, 1-877-ID-THEFT
Equifax: www.equifax.com, 1-800-525-6285
Experian: www.experian.com, 1-888-397-3742
TransUnion: www.transunion.com, 1-800-680-7289
Equifax, Experian, TransUnion have also set up a website and phone number where you can request your credit report: www.AnnualCreditReport.com, 1-877-322-8228
Published by Kerri Carpenter
I am 29 years old and I have been published in Jane Magazine, The Washington Post and The Pittsburgh Post-Gazette. I hail from the Pittsburgh area originally but now live in Arlington, VA. Want more Kerr... View profile
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6 Comments
Post a CommentI'm printing this article so I will have it if the need arises (HOPE IT DOESN'T). Very informative and I could understand it.
Thank you for writing this! I wouldn't know where to start and am a little afraid of this happening to me! Thanks for writing this!
This is great info (and gave me a good laugh too)! While e-everything gets me movies instantly and ensures my cell phone bill is never late, identity theft is something everyone should be careful of and prepared for. I will be making sure to have the listed information and a stock of bagels ready in case of emergency.
This is one of those things no one every expects to have happen to them. Thank you for all the good info, especially the reporting to law enforcment and the FTC! I like your style, you should have a blog!
Great article - informative and thoughtful! Thanks for helping people to easily understand how to take charge of correcting this unfortunate and scary situation!
Very important subject and I like your tone too. Thank you for sharing your experience to help protect others!