Is Virgin Mobile's "Pay as You Go" a Good Deal?
With Careful Usage, Virgin's Mobile Service Can Be a Great Deal
Of course, you must choose a cell phone before you pick a service plan. Phones range from $19.99 for a basic Kyocera cell phone to $150 for a "Switchback" model with keyboard for text messages. Virgin phones (with instructions on how to activate) can be found anywhere, from 7-11 to Radio Shack and most major retailers. If you do little to no texting and do not need the latest ringtones, the inexpensive cell phones will work just fine, and are of very good quality. Coverage is fairly good, and unlike some providers, Virgin does not drop calls very often in urban areas.
In order to decide which plan is the best, you must first get a realistic estimate of your minute usage. If you already use a cell phone, this should be fairly easy to do. Just be sure not to count holidays or anytime in which you unusually spent too many minutes. This can skew your average, and going over every once in a while isn't too brutal.
If you've never used a cell phone, or buying one for your child as their first, estimating your usage could be harder. Will the cell phone be used every day, for a parent and child to check in on each other? Will it be used for business, as a way to catch calls while you are on the road? Is it only for emergency use? If it is to be used by a teen to keep in touch with friends, your best bet is not to use Virgin at all. Since most minutes used by teens are after school, other larger carriers offer better deals on primetime and anytime minutes. On the other hand, "pay as you go" is a great way to teach a kid responsible phone use if he/she is having to pay for their own minutes. Adding more money to your account, called a "Top-Up," can be painful for any teen on a budget, even at the minimum $10 level.
Virgin's plans are pretty simple: by the month or by the minute. As of summer 2006, Virgin Mobile rates were as follows. The "By The Minute" plan changes a flat 18 cents per minute, no other fees apply.
The "By The Month" plans break down as follows:
For $6.99 a month, all minutes that month are 10 cents each.
For each of the following plans, additional minutes over the stated amount are 18 cents each:
For $14.99 a month, you get 100 anytime minutes.
For $24.99 a month, you get 200 anytime minutes.
For $34.99 a month, you get 300 anytime minutes and 1000 primetime minutes.
For $44.99 a month, you get 400 anytime minutes, with unlimited primetime minutes (7 p.m. - 7 a.m.).
For $59.99 a month, you get 600 anytime minutes, with unlimited primetime minutes.
If you choose to send or receive text messages, rates are five cents each, 50 for $1.99, or 1000 for $9.99.
Once you have your average monthly minutes estimate, deciding on a plan should be easy. When it comes to Virgin rates, your first "magic minute number" is 75. If you use 75 or fewer minutes per month, it is best to use the "minute to minute" program at 18 cents a minutes with no additional charges. At that level, the most you will pay in a month is $13.50, less than any of the other programs.
Your next "magic minute number" is 100. Once you hit that level of usage, your best buy is the $14.99 base charge plan, with 100 free minutes. At this rate, you pay far less per minute (14.9 cents) than the per minute (18 cents) or 10 cent (actually 16.9 cents) plan.
Of course, if use more than 100 minutes, the monthly plans are the best buy for the minutes involved. However, Virgin may not be your best buy for monthly plans. There are a number of wireless service providers that offer great rates, and can often beat Virgin's rates, especially "family" plans that offer several phones with a large amount of minutes.
Virgin often offers special promotions that can earn you free minutes or discounts on minutes, like their "Sugar Mama" program. When you enroll in the "Sugar Mama" program, you can earn a free minute for every online ad you watch, survey you take, and every two ads by text message you respond to. If you don't use many minutes, it can be a nice bonus that saves money.
It may be a good idea to monitor your teens usage, if it is their first cell phone. You can track call usage at Virgin's website. One cell phone store employee reported that he has some young teens on Virgin Mobile coming in to buy "Top Up" cards (which can provide more time) at rates totaling over $100 a month, far more than they would pay with just about any other cell service provider. Customers can also register any credit card or debit card on Virgin's website to automatically charge more minutes to it when needed. This could lead to the ever-popular "statement shock" when the parent gets the bill the next month.
If you use a cell phone sparingly, Virgin's "minute to minute" plan is a great buy. Virgin only requires that you add money to your account every 90 days. For large volume minute use, you can probably get a better deal with another provider. Once you know what you need in minutes, simple math can point you to the best deal.
Published by Victor Medina
Victor has served as a Community Voices columnist for THE DALLAS MORNING NEWS and editor of the NORTH TEXAS HIGH SCHOOL SPORTS REPORT. He has been featured in THE WALL STREET JOURNAL & several national magaz... View profile
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20 Comments
Post a CommentWe are having a terrible time with Virgin slamming us with XTRAS when the phone is off and not in use and we are going to file complaints with the FTC, FCC and the New Jersey Attorney General's office. I encourage everyone else having these problems to do the same!
As a former employee anytime they send you out a phone as a replacement its just a USED phone. Virgin Mobile took money off my phone at 3a.m. and would not give the money back. I wouldn't auto top my phone. The systems usually screws everything up and sometimes if you don't have enough to cover the entire plan you will talk for .20 and use up your money and Virgin Mobile will not credit that money back to your account.
I have used virgin for a little over a year now and am not terribly impressed with their service, and sometimes get a little confused with their offers. For example, I heard that they have some kind of plan thats only available to low income users, however, it needs to be preapproved and isn't available to everyone. Its $10 but, like i said, it is only available to preapproved users only. Everyone else needs to buy the $20 card. I wouldn't mind, but the thing is, i dont need that many minutes since its only an emergency phone. What gives Virgin? I have low income because Im a student, are you guys going to give me a discount?
I am getting charged .15 for xtras while my phone is charging and I am asleep. It is at 1201 1202 1203 etc. What gives?
I have been with Virgin for a couple of years. Don't kid yourself these folks are just as big of crooks as the rest. Note it says all over the web their expiry date for prepaid cards is 90 days, not so, it was 90 days long ago, it's now 60 days. Try to find that info on their web site, not a word about expiry dates. Know why? they love these out of date Virgin Mobile reviews scattered around the web, they are suckering thousands into signing up thinking they have 90 day cards....oops not so. Got a nifty camera phone from them, guess what, there is no way to get the photos off the phone without uploading to their web site, yep you guessed it $$$ get out your wallet. My review...they are slightly less crooks than the others.
if you want to have a good service you better read first the terms and conditions of the product that you want to avail... I think its commonsense to read first the manual before you call the customer service... if you don't wanted to suspend your account don't used a credit card that doesn't belong to you we all know that its FRAUD right... read first and understand what you are purchasing... so you won't have problems in the future.. SIMPLE AS THAT!!! ITS SELF EXPLANATORY!!! OR MAYBE THE PROBLEM ITS NOT THE PRODUCT BUT THE DUMB PEOPLE WHO USES IT....
Isnt it enought that they get a arm and a leg for any plann but to cancel my 4.99 text ?deal without my permission so i noticed my balance dwindeling faster than normal, called, im so sorry..... im looking elsewere
I was shocked reading these comments. I was thinking about buying a phone from virgin mobile, but after reading what customers say about this company makes me think twice about buying a phone from them. Thanks!!
DON'T DO IT!!! Virgin Mobile is the absolute worst company. Their Customer Service is LOUSY!!! They will keep charging your bank account even after you've asked them not to !!!
I just realized for the second time Virgin has been systematically charging us 10 cents a pop for accessing XTRAS at times the phone was on charge and we were sleeping. They will only credit back 1 month and told me I should be checking my account more often. EXCUSE ME? It's my responsibility to make sure you are not charging me for accessing a service I don't use so you will only credit a months worth? I have no way of knowing how much or how long they have been doing this since they refused to audit my account and mail me a copy. It added up to $5.80 in the last 60 days. It was 32 times in July and each and every charge is done in the AM at 12:44, 12:45, 12:46 and so on. Maybe were sleep walking to access Virgin XTRAS. NOT!