January Water Bills Lost in the Mail

On the front page of the News Observer today, Blue Ridge water and Sewer Department customers have not received their January bills. The water bills were mailed out at their usual time, according to the city clerk. they sent out more than 1200 water and sewer bills at 9 a.m. from the Blue Ridge Post Office. The bills were then sent to the North Metro processing plant in Duluth, according to the clerk, U. S. Post office communications manager for the Atlanta District. They have checked their facilities and at this time they are unable to locate or determine what has happened to them.

They have no idea what has happened, they has started sending them to North Metro they have had instances where a few people have got their bills late, but this is the first time this has ever happened. The City of Blue Ridge is extending due dates on water bills one week from February 15th to the 22nd to compensate for the delivery problem. no late fees will be imposed until after February 22nd.

If Blue Ridge water and sewer customers have not received their bills by the 22nd, the city will issue February bills that will include January's amount. The issue of how late charges will be applied to bills paid after the 22nd will be discussed at the regular monthly city council meeting on February 13, If the problem has not been corrected by then.

Customers have the option of walking into city hall to pay January's water and sewer charges without their paper bill. The U. S. Post Office has offered to return the bills at no charge and is waiting to hear from officials with the city.