It is important to keep in mind that an employee might be generally satisfied with his or her job overall, but there may be aspects of the job that are unfavorable. For example, the employee may really like his or her boss and coworkers, but be dissatisfied with the work environment or the work load. One of the main elements of a job that many individuals are dissatisfied with may be pay and/or benefits, but the job itself may be fine. Generally, if the employee is satisfied with most elements of his or her job, the moral and attitude will be decent and the company benefits.
It is also important to realize that job satisfaction may be different for different positions and groups of employees. If you poll management and they are happy with their jobs but productivity is still low, you may need to consider what other employees think and feel about their jobs. Many industries find that managers and professional workers tend to have a higher rate or level of job satisfaction that blue-collar workers or those who are on the "ground floor" so to speak.
Additionally, those who have more job security or have worked longer may be more satisfied with their jobs overall than those who lack seniority. Of course this is not always the case as those who have been at a job a long time may be suffering from variations of burn-out while newer employees have fresh perspective and have not been jaded by years of experience.
The fact remains, however, that more satisfied workers mean higher productivity and better efficiency and this generally means a healthier bottom line for the company. If you suspect moral or job satisfaction may be a threat to the success of the business, consider doing an extensive research as to what and why people might be feeling the way they do. Attitudes definitely do affect the behavior of employees. Additionally, employees with poor job satisfaction tend to have a higher rate of absenteeism, poor performance and a higher tendency to leave the job. A higher turnover rate and increased absenteeism can have a strong effect on the profit of a company.
Published by Kori Rodley Irons
Kori is a freelance writer, public relations and nonprofit management specialist living in the Pacific Northwest. She also raised three children as a single parent and is an activist involved in various comm... View profile
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