Latest on 2010 McNeil Recall of Children's Medicine

How to Get a Refund or Replacement Coupon If Your Products Are Recalled

Carly Hart
Late last week, McNeil Consumer Healthcare voluntarily recalled over 40 children's medicines, including popular staples in parents' medicine cupboards, liquid Infant and Children's Tylenol and Motrin. In addition to liquid pain relievers, several other children's OTC medicines were also subject to the McNeil recall. Parents treating their child's allergies with liquid Children's Zyrtec or Children's Benadryl should note that they are also affected. The recall, which urged parents to cease giving the recalled medicines to their children, was announced late Friday, after doctor's office hours for much of the country. In fact, the press release didn't hit PR Newswire until 9:15 P.M. Eastern time.

How to get a replacement or refund if subject to McNeil Recall of Children's Medicine

Is your child's liquid Tylenol or Motrin on the recall list? If you have any of the children's OTC medicines on McNeil's recall list, log on to the recall website, http://www.mcneilproductrecall.com to request a high value replacement coupon, or, if you desire, to request a refund for the products purchased. This option was not available last weekend, but is now currently live.

Here's what you need to do:

1. Have your recalled products nearby. You will need the NDC number, which is printed in very fine print just above the product's name on the front of the label.

2. Go to http://www.mcneilproductrecall.com and click on the link that offers the option to request a high value coupon or refund.

3. Complete the form requesting your name, address, email, and telephone number. You will need to select a best time for a McNeil representative to call you back.

4. Next, use the drop down menu to select your product (up to 6 for each form), NDC number, Lot Number, and Expiration Date. If you have more than 6 recalled children's medicines, you will need to submit this form twice.

5. Select how you wish to be remunerated for your loss. The form defaults to product coupon; therefore, if you would like to receive a refund, click the drop down menu to select that option.

What do you do with the medicine?

McNeil Consumer Healthcare's FAQ page urges consumers to responsibly dispose of their medications and points them to http://www.smarxtdisposal.net/ for advice on disposal. Flushing or pouring the medication down the drain is frowned upon. Instead, consumers can mix their recalled liquid medications in a re-sealable plastic bag, along with an absorbent material, such as kitty litter, saw dust or old coffee grounds. Seal the bag and toss it into your trash. Parents may wish to hold onto the empty container in case they are contacted by McNeil to verify information.

Sources:
http://www.smarxtdisposal.net/
http://www.associatedcontent.com/article/2957698/mcneil_recalls_zyrtec_motrin_and_other.html

Published by Carly Hart

One of AC's Top 1000 Content Producers, Carly Hart's interests include news, politics, parenting, frugal living and consumer related issues. A Featured Contributor in the Shopping and Fashion category, she...  View profile

10 Comments

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  • Sheryl Young5/7/2010

    40 mediicines recalled??!! I think moms should get to a natural health shop for some natural stuff without chemical components.

  • aditd5/4/2010

    Thanks for the tip. I'll use it when updating http://www.codecoupondiscount.com

  • Robert Lee Alford5/4/2010

    Very important article and well written, good job.

  • Kim Keason5/4/2010

    I just submitted four bottles and wanted to come back and tell you that I really appreciate your comprehensive article. You made the process very easy!

  • Tony Payne5/4/2010

    Good reporting.

  • Kim Keason5/4/2010

    Excellent follow-up!

  • Lady Samantha5/4/2010

    Here we go again. Why is it always McNeill?

  • CJ Mathis5/3/2010

    Important info here thanks for letting parents know this.

  • Jennifer Budd5/3/2010

    Poor kiddies. We try to help them and then the medicine we give can hurt them. :(

  • Linda Louise Johnson5/3/2010

    Good info for parents.

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