Chocolate on your pillow at turndown, evening wine and morning tea or coffee, and amenities like a full length, wide mirror and full staff including doorman and porters are a few examples of Kimpton Hotels guest services.
As a franchise they seem to have tight quality control over their hotels but the feel is personal and intimate with each hotel making good on their marketing slogan that "every hotel tells a story".
Kimpton Hotels pride themselves on "commitment to social responsibility" and they encourage everyone to "make a positive social and environmental difference". Green guests with environmental concerns will be pleased with the Kimpton Cares program and the franchises attention to having a green business. Less environmentally conscious guests may very well reconsider preconceptions that going green means loosing luxury.
Eco Friendly
Laundry conservation practices like asking guests request towels and lines be replaced with fresh ones rather than replacing every towel every day have become industry standards over the past decade and Kimpton Hotels leaves eco facts in every room explaining the benefits of these practices.
Conservation practices save water, energy and also provide and economically beneficial. In addition to saving on the laundry costs and reducing wear and tear from over washing towels and linens, housekeeping staff is able to clean rooms faster and the savings have allowed some hotels like Kimpton to keep rates reasonable while affording guests more amenities.
Full Service at Reasonable Rates.
The room rates at Kimpton Hotels are comparable and often even a little below other full service and luxury hotels in the same area. The local approach to customizing each hotel seems to be paying off for Kimpton Hotels which are located in several cities across America including Washington, DC, San Francisco and Philadelphia.
Amenities and Rewards
Where else do they put a goldfish in your room to keep you company during your hotel stay?
Little touches like printing your boarding pass before your flight and having a jogging map of the local area in your room mean that many concierge services are standard and waiting for your request.
Schedule breakfast in your room by selecting your menu and desired breakfast time on the provided card and hang outside your door. Selections range from coffee to a full breakfast and prices ranging from $5 for cornbread breakfast muffins, $8 for short stack pancakes and $14 for steak and eggs. Healthy choices including granola and seasonal fruit also available.
Join the Kimpton In Touch loyalty program with a few clicks of the mouse and you will enjoy free internet service, the kind of pillows you like or even have a hotel you frequent hold onto a small bag of personal items between stays.
Promotional Services
Typical promotions such as vouchers toward the honor bar or food credits are offered along with a few more unusual promotions.
Kimpton Hotels really want you to feel comfortable and have several friendly touches to get guests into a more social mood. Some examples of these unique social touches are Wine and Wii Hour and "Light me up" trivial challenge at check in.
Creative local promotions like the Lost Symbol package in Washington, DC area Kimpton Hotels are unique and timely. Stay in the Monaco at Alexandria, Virginia and they will have an audio copy of Dan Brown's Lost Symbol for you at check in with a plan to see the Nation's Capital and visit all the sights mentioned in the book.
Special Focuses
Another aspect of Kimpton Hotels that sets them apart from other hotel franchises is their successful range of programs to which they are committed. They are reaching out to small businesses, traveling women and families with custom touches for every traveler.
Kimpton Hotels doesn't seem to take personalizing your stay and anticipating your needs as a marketing slogan. They have several passionate programs in addition to the Kimpton In Touch loyalty program, Kimpton Cares eco efforts and charity support that make them a strong business, excellent hotel and contribution to local areas.
Published by April Bair
April Bair writes a little bit of everything. She considers herself a project oriented person and sees life and work as a series of new projects. Living an ex-patriot life in Heidelberg Germany as a child... View profile
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- Request a goldfish in your room to keep you company.
- Expect all the luxeries of a full service hotel.
- Unique programs and social activities.





1 Comments
Post a CommentGreat info! I went to their website to check out pictures, etc after reading this and will definitely be staying in one soon!