So I grabbed my cellphone and dialed the number given. I waited a couple of minutes until someone was able to assist me. She sounded very nice and seemed like she's willing to help. I've had my share of bad experiences with insurance companies so this actually was a great start for me. So I started giving her all the information she needed to write a quote. After that she started discussing all the benefits MerLife offers.
New car replacement for a totaled vehicle. Their standard insurance policies automatically has this. It means that if you total a car within a year or the first 15,000 miles, whichever comes first, they will give you the full replacement cost with no depreciation. That means that they will not charge with the use of the tires, bakes, batteries, transmission, etc. I work for an insurance company and this isn't one of the benefits that we offer. So that is such a great deal for me.
Free glass repairs. They will repair or waive your deductible of your windshield is chipped or cracked.
Guaranteed Repair Shops. Just like most insurance companies, they work with repair shops where they can guarantee the work done on the vehicle. Of course, it's up to you if you want your car repaired at that shop.
There are other great benefits that she told me about but these three appealed to me more than the other ones.
After it was all said and done, she had their underwriter write up a quote for me. I waited about ten minutes on the phone, which wasn't so bad. When she came back she told me that the it was $700+ for six months. That's almost half of what what I'm paying for with my current insurance policy with Allstate! Of course, I immediately signed up for this.
I haven't filed a claim since I signed up with them so I really don't know anything about their claims department. But all in all, my experience with MetLife was great! The insurance is very cheap and everyone I have spoken with is very helpful.
Check them out and I'm sure that you won't regret it.
Published by Mrs P
I'm a proud wife of a U.S Marine. I love to travel and music is my passion. I am currently pursuing a degree in Accounting while working a full time job. I have so many plans for the future but for now, I am... View profile
- How to Get Great Customer ServiceTen steps on how to get great customer service no matter who you are, where you are, or what you want.
Calling for Customer ServiceMany consumers believe that customer service simply no longer exists. Is this the case or is it merely that most businesses are stymied about what actaully constitutes good cust...- Kroger's Grocery Store: Where Has the Great Customer Service Gone?What happened to good customer service? Is it really a thing of the past?
- Customer Service Tips: 12 Quick Tips for Better Customer ServiceCustomer service can make or break a business. Here you'll find 12 useful customer service tips that you can use to improve your business. See your profits increase by providing great customer service.
- Rick's R/C Helicopters: Customer Service at Its Best These days, great customer service seems to be a thing of the past. Rick's R/C Helicopters however, still knows how to treat their customers.
- Homeowners Insurance Policy Investment Advice
- The MetLife Evolution: Financial Freedom for Everyone
- 10 Tips on How Your Company Can Offer Great Customer Service
- Great Customer Service Takes a Little Work
- Customer Service in Today's Society
- Five Customer Service Solutions!
- Customer Service - High Demand, Short Supply




3 Comments
Post a CommentI could write a long letter abou the bad experience I had with Met life auto Insurance, but I won't. I'll just say this very sneaky company to do business with be very careful and don't allow them to take money directly from your check!!!!!! You won't be able to stop them if your unhappy and they don't pay your claim!!!!!!
Wait till you need to file a claim!!
They were always nice to deal with when I was a claims adjuster. MUCH better than AllSnake... er, uh... AllSTATE. ;o)