Monte's Computers in Medford, Oregon: Review

Before seeing what Monte Maddox has been up to, I had no idea that computers could be so visually appealing. His custom built systems make me think of race cars-- shiny quick machines that are top of the line and built to last. Monte has lived in Medford Oregon, in the heart of the Rogue Valley for the past twenty years and in 1998 he started out designing computer software for small businesses. He began putting together computer systems and discovered that building computers made him happy. "I liked creating software, but building systems is something I really enjoy doing", he says.

Monte's computers are built for people who need the best possible system and recognize that this is not going to be found in an "off the shelf" computer that will need upgrades. You won't find anything like this in a conventional retail store, these machines are as unique as the people he builds them for. From gamers to people who want "show car quality" machines and require exceptional equipment, his customers are people who are serious about getting a good system. He uses top of the line parts including Corsair Ram, Asus motherboards and Pentium as just a few examples.

"I specialize in cases you can't get elsewhere. My cases get far out," he jokes. This is an understatement. With names like "Spirit of War" and "Aspire X-Infinity", these make me think of neon, science fiction meets art. Put one of these in an office and it becomes the focal point of the room. They are visually outstanding. You can choose from a wide variety of colors and styles. (Visit montescomputers.com)

If you've ever bought a computer from one of the "big box" stores, you know how little support you have once you get it home. Forget about customer service; once they have your money, the salesperson has already moved on to the next sale. Here's another area where buying at Monte's is superior. "If one of my customers calls me and says they have a problem, I will go out of my way to find out what that problem is and fix it. Even if it is something the customer caused. I'll take care of it," he says. "I stand behind what I build and I offer a 2-3 year warranty on most systems." Perhaps best of all is that if you buy from Monte and you ever do need warranty work done, you won't find yourself waiting a month to get your computer back. Since he is local, he can offer very quick, excellent service. Monte also offers delivery, set up, troubleshooting and tutoring, for additional fees.

"If someone already has an idea of what they want, something they visualize, I can build it. Pretty much anything that has to do with computers is something I can handle. My customers can get exactly what they want."