My Experience with Firestone Tire in Bossier City, La

Noticing that I had a slow leak in my front passenger side tire, I decided to take it where I had a lifetime warranty (Firestone Tire in Bossier City, La.) for all four tires, then balance and rotation, so I thought.

I finally made it to the shop, where I thought that I could trust them. Well you should be able to trust someone to put your tires on correctly, right? After all these guys are certified professionals. So I thought, again!

The mechanic (if that is what you wanna call him) advised me that one - I repeat ONE - of the studs had to be broken off in order to get to the tire, to uhm fix the leak. I totally understood that, so I agreed. After all, there is another one on the other side that is losing a lug nut, so no biggie, there are five more. So I thought, yet again!

Upon leaving the shop and heading home, I noticed this grinding noise. Keep in mind that I live about 45 minutes away from this Firestone. It wasn't a big deal at first, so I just blew it off. A week went by and the sound got worse and worse. There were even times when I would hear a snapping sound as I turned and that scared me more then anything.

I took it to a local tire shop and they hoisted my front end up, just to find out that NONE - I repeat NONE - of the lugs were tight. In fact, every single one of the studs were stripped completely. My kids and I were traveling on ONE securely tightened lug on that side of my car. Translation: the mechanic practically pulled my tire straight off the rim just by hoisting my car up.

Now tell me that there isn't a God and angels watching over us all!!!...

Not to mention, Firestone advised me that I would have to pay close to $25 for a new tire. Uhm whatever happened to the lifetime warranty? I guess they thought they would try to pull yet another fast one on me.

The tires themself last pretty long. In the 2 and 1/2 years that I have had my car (and this warranty), I have only had to replace one tire. That is with taking two trips across the country.

Needless to say, I will not be getting anymore from Firestone, that is for sure.