My Personal Review of the Magic Jack Phone

Charlene Collins
Recently I did an interview with my friend, Edith. She and her husband got the Magic Jack phone and they are very happy with it. On her recommendations I got the Magic Jack for myself; well, actually it was a gift from my son-in-law. He bought two Magic Jacks; one for my computer and one for his own.

The day we got the Magic Jack we were thrilled and excited to get them installed. We picked out the area codes we wanted and Magic Jack gave us our numbers. In our house I have an Atlanta number, while my son-in-law and daughter have an Athens number, both have different area codes, which I thought was kind of fun.

After the installation (plugging the unit into a USB port and uploading it to the company) we couldn't make a call. Sean, my son-in-law, tried and tried to get our phones to make a connection and they wouldn't. I knew there had to be something minor wrong, because my friend loves her Magic Jack phone. Sean talked to a representative through the chat line provided by Magic Jack, and she looked inside our computer through remote access and said that our Internet provider did not support Magic Jack.

I thought all would be lost, but not so! The technicians went inside our router and re-wrote something in there that allowed for us to use the Magic Jack phone. Now I am happy as a clam and I've made calls to friends all over the United States. The calls are free within the United States and Canada, and there is a nominal charge to call overseas.

I have a friend in Germany that I would love to talk to, so I plan to buy some minutes for that purpose. You just purchase a package of however many minutes you want to pay for and then you can call England, Germany, India and anywhere else in the world for just a few cents a minute.

In a way, the Magic Jack phone behaves something like a cell phone. It's an Internet phone, so the connection may not be perfect all the time, like it is with a landline phone. I called my brother twice today. The first time he said he couldn't hear me well. He said the call was full of static and my voice sounded far away. I hung up and called right back and the connection on his end was clear as a bell. On the first call I could hear my brother, Ralph, clearly, but he couldn't hear me so well, but when I hung up both sides of the connection were clear without any interference.

I've called my friend in Jefferson, GA, which is just about 30 miles from here, the call sometimes breaks up like a cell phone does. The connection has also dropped once during our conversation, just like a cell phone will do sometimes. I called her right back though and we talked for a long time and both sides of the connection were clear.

I really do love this phone, even though there might be a few bugs in it. What can you complain about for free? The first year is free service, and the next year is $19.99. I like the way the phone system operates. When you pick up the phone to dial a page comes up on the monitor with a dial pad that you can dial with your mouse. You can dial from your list by just clicking on it and click send, or you can just dial your phone. You can also use a headset with it, instead of using a telephone. I tried that, but couldn't get it to work. I might have the wrong kind of headset for it. My headset is designed for talking back and forth through a chat like on Yahoo, so that might have been the wrong kind of headset; I just don't know about why I couldn't get the headphones/mic to work.

It was easy to set up my voice mail. I just had to dial my number, then press * 1234 and follow the prompts to set up my voicemail. The downside of the Magic Jack is that when the computer is off your phone won't work. Likewise, if you have a power outage your phone won't work. The plan was to cut off our landline phone and just keep the Internet through our phone company, but I think we are going to keep it for awhile for backup, in case there is a power outage and if the cell towers aren't working.

One thing I do like about the Magic Jack phone system is that I have my own number. I can call anywhere I want to for no charge. I share minutes with my family on my cell phone, so I am limited on how much I can use the cell phone, so my Magic Jack phone is perfect fit into my life.

I do think the Magic Jack is worth the price we paid for it. It's just under $40. If you have a credit card they won't bill you until your month trial is over; however, if you pay by debit card they will take the money out immediately. After Sean bought these two Magic Jacks online, he discovered they were for sale at Walmart for the same price, so if you don't want to order over the phone, or online you can purchase one at Walmart and upload it into your computer.

In conclusion, I would have to say that outside of the few little bugs the system has, I really enjoy using the Magic Jack phone system. I have already saved enough money through long distance charges to pay for Magic Jack.

Published by Charlene Collins

Charlene Collins is a retired licensed practical nurse from Bethlehem, Georgia. She has both career and personal experience with several types of physical and mental health conditions. First and foremost, Ch...   View profile

24 Comments

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  • confused in cali 11/4/2010

    I don't understand. My mother-in-law lives with us and has an actual phone. She doesn't use cell phones. We pay 40 dollars a month for her phone through our cable provider. Can Magic Jack be used for just a regular phone?

  • tony 9/11/2009

    how do I install magicjack on more than one computer. do I need a separate one for each pc, i already have an assigned mj phone number.

  • m72 9/4/2009

    If you are having voice quality issues all you need to do is buy a USB port with an adapter. It takes lots of energy from the computer to make a call so when you have a powered usb you don't have to worry about the computers usage. You can buy one for under 7 bucks at EFORCITY.com

  • ButtLess.org 4/13/2009

    I have a small business supplying anti-cigarette litter devices to governments and businesses around the globe. I have been testing my sisters Magic Jack as an additional business tool and I have to say I am impressed so far. I have used Skype for my International calls but somehow Magic Jack call are clearer which i really like.

  • RM Gal 4/8/2009

    I'm using Skype but Magic Jack sounds great, too! Excellent review!

  • Sheri Fresonke Harper 4/8/2009

    Terrific review :) Sheri

  • Sheryl Young 4/8/2009

    Yeah...never even heard of it. Thanks.

  • Rebecca Wrenn 4/7/2009

    Great review, Charlene. I had never even heard of the Black Jack phone system until I read this article. Thanks for the info. I'll have to check it out. (^;^)

  • Sophie 4/6/2009

    This sounds like a great product. Thanks, Charlene!
    Sophie

  • SAIKAT KUMAR DUTTA 4/6/2009

    Great review :)

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