Eventually, we pulled under the canopy of the National Parks Resort Lodge. When I entered the lobby to inquire about rates and vacancies, I was impressed with the way the lobby was decorated. Keeping with the theme of U.S. National Parks, the lobby is dominated by a huge, concrete (but very natural-looking) oak tree in the center. The front desk was constructed from flagstone and split logs; very charming and rustic. The border strip along the top of the walls is forest green and white, accented with postcard-like shots of various U.S. National Parks, such as Acadia, Yellowstone, Yosemite, and, of course, the Great Smoky Mountains.
The glass elevators added a touch of uptown class to this impressive 5-floor hotel, giving us a magnificent view of the still-snow-covered mountains. We took our bags up to our second-floor suite. The interior hallways are clean, wide, and carpeted, and have 3 fire extinguishers on each floor, along with snack machines and an ice maker. The guest rooms and suites' security have been updated with very strong, hi-tech electronic door locks, the kind which require a card to be swiped to open rather than the usual key. Additionally, each door has a security hasp and deadbolt for added security.
Our suite was very nice and clean, containing two full size beds (although they were listed as "queen" beds), a heat/air conditioning unit, a fold-out love seat with a single bed, very nice bathrooms with shower and tub with electric ceiling heat, a private balcony with two forest green, plastic Adirondac chairs, a micro fridge and freezer, microwave oven, 27" color TV with 27 channels of Direct TV (with remote control), and a coffee maker.
The furniture was very rustic and charming, constructed from the same logs that frame the lobby. The pine dresser has a distressed finish, with 2 very deep, well-made drawers that roll out effortlessly on heavy roller tracks. There is a little dining table with two chairs, made from the same woodsy pine logs as the dresser and both headboards, but with a durabubble, urethane finish.
After we unpacked and went exploring, we enjoyed some of the many amenities of the hotel. They have a huge outdoor pool (closed in January - DUH!), and a smaller heated indoor pool and a Jacuzzi enclosed in a glass patio. There are also bathrooms and showers in the pool area, along with tables and chairs. The only discrepancies I have noted was that the steel ceiling joists were badly rusted and in need of paint, some of the sliding doors in the patio enclosure were very drafty, and the pool and Jacuzzi were losing a few tiles. Otherwise, we had an enjoyable time at their indoor pool (open 9 A.M.- 1 A.M.).
We spent some time in their small but well-equipped family gameroom. They have an older, but still nice 75-cent pool table, as well as several current and classic video arcade games, snack and soda machines, and skill games. By the front desk is a small sundries shop (open 24 hours), that sells snacks, maps, a few emergency items, and several kinds of individual-dose medicines (which can be rather expensive, so the wise traveler brings whatever medicine he/she may need from home!).
National Parks Resort Lodge offers pet-friendly rooms for an additional $10.00 or so, but due to recent smoking laws passed by the Tennessee Tobacco Gestapo which ban smoking in any place of business, all rooms and suites are non-smoking (as well as pool and recreation areas, but they MIGHT let you smoke on the balcony!) Pet owners must sign a document agreeing to pay the full cost of any damage their pet does to hotel property upon registering.
National Parks Resort Lodge also offers Conference and Meeting Rooms for business conventions, parties, church groups, and other group activities. As an added bonus, they offer discounts to various shows and attractions in Pigeon Forge and Gatlinburg, plus a free continental breakfast from 8 - 11 A.M., Monday through Friday, with weekend discounts for breakfast at the Great American Steak & Buffet right next door.
The nightly rates include 2 adults and up to three children. We got our suite for $49.99 each night (rooms for $34.99), but in peak tourist season and UT football season, the suites can cost as much as $150.00 a night. I definitely would recommend a stay at this hotel for even as much as $75.00 an evening, but would not spend over a hundred for a night there. Maybe it's because I am that cheap (or poor), but even if I were a millionaire, I still would want to get my money's worth just the same. All in all, my wife and I had a wonderful time, and were treated like royalty by their very attentive, professional staff, and will definitely return in the future (when the rates are lowest, of course!)
National Parks Resort Lodge
2385 Parkway
Pigeon Forge, Tennessee 37863
1 (865) 453-4106
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- Very nice hotel with large rooms conveniently located on the Parkway in Pigeon Forge, Tennessee.
- Rustic theme mixed with modern conveniences makes for a charming stay in the heart of the Smokies.
- Various amenities and discounts to area attractions make it good for family vacations.



10 Comments
Post a CommentI RECENTLY STAYED AT THIS HOTEL THE PRICE IS GREAT BUT THIS IS YEA! THEY ARE UNDER CONSTRUCTION SO AT 6 AM IN THE MORNING ALL YOU HEAR IS CONSTRUCTION WORKERS. ALSO MY 11 YEAR OLD DAUGHTER WAS ATE UP BY BED BUGS ALL OVER HER BACK ARMS AND HEAD AND HANDS. I ADVISE YOU NOT TO STAY AT THIS HOTEL.
I must admit guys, after I posted this rather positive review of National Parks Lodge Resort, my wife and I got double-drafted on our debit card, and it almost made us get penalized from our bank for overdrafting our account. They seemed rather apathetic when we asked them to fix it, and had to burn 2 vacation days going down there in person face-to-face with them till we finally got the money they UNRIGHTFULLY took from us replaced. I must say, although our experience overall was very good for the money, this was our first and last time we'll avar stay there. "Stay away" and "KyGuest", y'all have my empathy!
Run far away. We were bitten numerous times by bedbugs while here and hotel has refused to refund money.
Checked in at 2:45
Hall reeked of urine, but went to our 3:30 appointment.
Returned at 4:45 waited 15 minutes at desk to tell about room-offered 10% discount and moved to different floor, but not a king suite. Beds were awful so went down and requested a refund. We were refused refund because paper signed upon check in stated that we only had 30 minutes to receive a refund. Did not know this was on the paper. Woman who was training the male who was checking us in did not say a word; just said that we had to sign the paper and put our tag number on it.
The "manager" smurked as she said, "this is the part you are not going to like" as she told us that we could check out, but we could not get a refund because of the fine print. This implies that the hotel knew that no one reads this statement and use this as an out.
This hotel was deceptive from the start. Name implies that it is run by the national park service. Hotel was old, well worn, and smelled very bad.
Front d
Sounds like a great place to take a little break, nice review Mike.
Sounds like soooo much fun !!....nice little "get a-way"!!.....
Rock on man!!!!
Wow that sounds nice :)
great review, thanks so much for sharing!
Glad you enjoyed your trip, well deserved. This was a fantastic review/travel piece Mike! It was refreshing to read a genuine account, thanks for sharing this trip..