Old Navy of Flint, Michigan, Gets Bullet Shot Through Window

A normal work day at Old Navy consists of opening the store, meeting the daily sales goal, and closing the day with making sure the store looks its best and starting over the next day. However, on January 1st, New Years Day, Jessica Lozier didn't think her normal work day would consist of a gunshot blasting out one of the several floor to ceiling windows at the front of the store.

The store opened and customers did their returns for the holiday while shopping for new items to replace them with. Clearance sales are beginning. The rotation of employees was high to help the store flow with ease.

Jessica Lozier is a customer service manager. She reported to work at 1 p.m. and was to close the store at 10 p.m. with another manager.

The day for her was a good day. She was in a great mood. The store had met its low sales goal due to the holiday.

"It was just a normal day. No stress and hard work. I look forward to coming to work," she says.

However, around 10:30 p.m., her good day was about to go from good to bad. A van described as an old blue Astro drove by the window. Thinking nothing of it, Jessica and her closing cashier looked at the van with amazement. The store closes at 10 p.m. and quite frequently, shoppers will drive by to check times or attempt to get in.

As the van drove by, Jessica and Melissa heard a loud noise that sounded like a ping. The van had shot out the second biggest window.

"We heard this loud ping, and then a loud crash. At first we didn't know what was going on. I had thought one of the employees had knocked over a very large fixture," she continues.

"When I went to look at what happened, I saw the window had been shattered to the floor. We thought at first someone may have just thrown something at the window, such as a brick," she recalls. "When I went outside to look around, there was nothing. No brick. No rock. Nothing."

Jessica has worked at Old Navy since 2002. Since then she has went from just an associate, to a front-end supervisor, to a customer service manager. She used her experience with the store to keep her calm. She knew exactly what she should do according to policies.

"I've worked for Old Navy for five years now. I know pretty much what to do in all emergency situations."

Jessica then called Flint Township Police where they then came to investigate the accident. Police found a curve in a piece of glass still attached to the window where the bullet had penetrated. Jessica also called the store manager to let her know what happened. The store manager quickly came up to the store to start preparing to have it fixed.

"We had to file the police report. Then we had to call corporate to let them know because the expense to get the window fixed would have to come from the main offices," Jessica said of the shot out broken window.

"Luckily, we had no shoppers in the store because we were closed. No associates were located in the first area either."

No suspects have been identified and the chance of that happening is slim.

"We didn't pay attention to who was in the van. It happens all the time, people drive by. You just look away and go on about your work. All you can do is move on and continue about your job after all is said and done," Jessica exclaims.

In the store's favor, the very next day a window company came out to replace the large window.

"We got lucky that they weren't busy due to the holidays. We could have waited days with a board in our window before we got a window put in again."