Online Reading Format Fundamentals from the Yahoo! Style Guide
Eye-tracking Makes Writing for the Web a Mix of Fact Delivery and Design
The Online Reading Dilemma
Those writing for the web frequently only have a site visitor's first look to grab the reader's attention. Miss the opportunity, and the site visitor clicks off and goes somewhere else for online reading. How does a writer capture the audience's attention?
Adding bold fonts or words sure to generate interest - "free samples" and "wardrobe malfunction" are frequent winners - are great for catching and holding that first look. Of course, if the article deals with unclogging the drain or digging a trench, the idea of working in a wardrobe malfunction is pretty much out.
This is where the Yahoo! Style Guide and its eye-tracking science are must-know bits of online reading fact that cannot be overlooked!
Tracking the Eye when Writing for the Web
The Yahoo! Style Guide explains in its text-shaping section that the flowery language of literature is of little use when writing for the Web. Online readers want fact density that stands out during an initial scan. When tracking the eye, researchers found that the online reader will scrutinize the top of a page and take in bolded statements and images. Short sentences that come to the point quickly grab the attention.
Eye-tracking studies suggest that the professional writing for the Web has as little as three seconds to convince the site visitor to read on or click over to the next page. Fail to make the point or supply some little-known facts, and the online reader's eyeballs will likely focus on someone else's website next. The upper left corner of the page is of utmost importance in this setting.
Tracking the eye is cold science rather than online reading conjecture. Cornell University tested online reading patterns of volunteers searching Google results pages. The scientists discovered that site selection occurred in less than eight seconds. The first-ranking link received more traffic than any of the others.
Links displayed below the scroll point received even less traffic. Online behavior such as this translates neatly into the discovery that writing for the Web demands factually intense content that hooks the reader's attention with eye-popping formatting right off the bat.
How to Incorporate Eye-Tracking When Writing for the Web
Since online reading is substantially different from enjoying a leisurely novel over lunch, it pays to make eye-tracking information work. To this end, write factually dense articles that reveal some of the most interesting details in the first few sentences. Use boldface, italicizing and paragraph breaks to your advantage. As pointed out by Marie Anne St. Jean, bold paragraph headings break up longer content while bullets and lists make for easy to digest information.
Format the text to display gripping keywords and must-know information toward the top left of the page, followed toward the right by an attractive and relevant image. Of course, the true challenge for any writer (with a penchant for flowery language) is that authoritative yet engaging tone of voice.
Sources
http://styleguide.yahoo.com/writing/write-web/eye-tracking-where-do-readers-look-first
http://styleguide.yahoo.com/writing/write-web/shape-your-text-online-reading
http://www.cs.cornell.edu/People/tj/publications/granka_etal_04a.pdf
http://www.associatedcontent.com/article/5631098/simple_techniques_put_the_optimization.html?cat=4
Published by Sylvia Cochran - Featured Contributor in Automotive, Politics, Travel and Lifestyle
Sylvia Cochran works out of sunny Southern California and has been freelance writing -- full-time -- since 2005. SEO-optimized Internet copy includes news analysis, political Op/Ed and parenting as well as a... View profile
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- The Online Reading Dilemma
- Tracking the Eye when Writing for the Web
- How to Incorporate Eye-Tracking When Writing for the Web
7 Comments
Post a CommentI was a little slow to read the Winner Announcement. Congrats!!
Congrats on the well-deserved win. Your article cleverly melded current research and the Yahoo! Style Guide and provided a perfect model!
Congratulations on your win!!! Well done!
There's no question this article was a winner. I absolutely agree with every single point you've made. If you don't snag 'em immediately, they're gone. Thanks for the linkback.
if it wasn't for AC writers..i wouldn't have known the Yahoo guide existed. Thanks Sylvia!
This is very helpful. Great information!
I have so, so much to learn! I have not delved into this section of the guide, but I am getting there!