Problems with Pampers Flex Diapers

Pauline Abreu
Recently, I bought a box of Pampers Flex brand diapers for the first time. When I tried putting the first diaper on my son the tab didn't come off completely, but it ripped so much I was unable to use it. The next diaper I tried out of the box the whole tab came off as I tried to fasten it closed. By the time I had finished the box there had been 7 diapers that the tabs had come off of as I tried to put the diaper on my son.

Disappointed by this I contacted Pampers through an e-mail. I explained to them the situation about the tabs ripping, or coming off completely. Pampers then proceeded to send me coupons for a free box of flex diapers. This was very nice of them to do I think they have great communication and courtesy towards their consumers. In fact, I have always used Pampers and never once had a problem with this brand. I have always found Pampers to be of the highest quality of diapers around. I have tried others and they just aren't as absorbent as the Pampers brand.

So, I go to the grocery store with my coupons and buy a brand new box of Pampers flex diapers. I bring them home, open the box, and take the first one out. I am putting the diaper on my son, I pull the tab over to tape it on, and guess what happens? You guessed it, the tab ripped off again. I continue throughout the box as diapers are needed. The same thing happens over and over again, the tabs keep tearing, or coming off all together. I stopped counting after the 7th diaper was faulty. I couldn't believe it had happened again with a new batch of diapers. This is just so frustrating.

I again wrote to Pampers telling them of the problem with their product. They sent me more coupons for $20 off my next purchase of Pampers diapers. Thankfully, I could buy any brand and not just the flex ones. I bought the normal pampers and didn't have a problem. I will continue to buy the original Pampers as I have never had a problem with this type of diaper. I just wondered if anyone else was having this problem with Pampers flex diapers. I do need to stress however that Pampers are a very good company, the best I know for the production of diapers.

Published by Pauline Abreu

I like writing, reading, listening to music, antiques, and painting.  View profile

3 Comments

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  • Frogdoc12/5/2007

    I haven't had these problems with this, but it's nice to know that if I do Pampers will respond favorably! thanks for sharing!

  • Charles Reynolds11/30/2007

    Great piece, Pauline. With our limited finances right now, we use the local supermarket brand (Kroger). The only leak problem we've had with these are once in a while overnight. They have two types and we use the higher end. And the only tab problems we incur are with the boys taking them off. (haha)

  • Momie Tullottes11/30/2007

    Great review! I haven't tried Pampers Flex, but I too prefer the original Pampers Baby Dry. I did an older article on Pampers vs Huggies. :-)

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