Product Review Wen Fig Cleansing Conditioner

Will This Product Make You Give Up Shampooing Your Hair Altogether?

The Pen
I had no idea that a product line called Wen even existed until one day I stumbled upon it after browsing www.qvc.com. Intrigued by a hair line that used conditioners instead of shampoo to cleanse the hair, I typed "Wen hair products" into a search engine and found more about the line, which was founded by celebrity hair stylist Chaz Dean, at www.chazdeanstudio.com.

On his site, I read that Dean noticed that shampoo seemed to be drying out and damaging most of his clients' hair, so he decided to come up with an alternative. Eventually he developed a cleansing conditioner that eliminates the need for shampooing the hair because it cleanses with astrigents, while added moisture, sheen, and strength to the hair. It was safe to use every day and was so powerful that most of Chaz's clients saw a difference in the hair the first time they used it.

Even though I loved Jonathan Product's Moisturizing Shampoo, my hair, though not damaged, had been feeling lackluster and dry at times causing me to have to deep-conditon a lot. This put me in the vicious cycle of shampooing then piling on the deep conditioner which made too much build-up, than shampoing a few-days later and deep conditioning to moisturize, over and over again. I just wanted healthy and great looking hair so I decided to buy Wen's Fig Cleansing Conditioner which was recommended for ethnic/coarse hair.

When the package arrived a few days later I read through the instructions and saw that the first step is to fully wet your hair, then apply 12-16 pumps of the cleansing conditioner to the scalp, massage it in vigorously to produce a foaming effect and then smooth the excess onto the ends of the hair. Next you're supposed to comb it through and wait for 3-5 minutes.

Later on I took a shower and followed all of these steps (but I only needed about 8 or 9 pumps not 12-16). The fig condtioner felt really great on my scalp because it contains menthol, so I could feel a tingling and cooling sensation. I didn't think the Wen Cleansing Conditioner was going to work on my hair though, because it still felt dry after I applied it. I was mistaken though, because after I rinsed the conditioner out my hair felt absolutely transformed. It just like it should, softer, sleeker, and more moisturized even while I was still in the shower.

I added a few more pumps of the Wen Fig Cleansing Conditioner to my hair after blotting away excess water because this product also doubles as a light leave-in conditioner. It made my hair feel even softer than before without weighing it down. It also made blow-drying and styling my hair a dream and I only had to use two other products on my hair to make it look great.

I've been using the cleansing conditioner for about a month and a half-now. It usually gets my hair clean after only one cleansing (after applying Ojon's Restorative Hair Treatment once and having a ton of product build-up another time I needed two cleanse my hair twice) but it never feels dried out or stripped in the process.

My only problem is that I still get dandruff when I use the Fig Cleansing Conditioner and I don't want to use dandruff or any other kind of shampoo on my hair anymore, so after I'm done using my current bottle of Fig Cleansing Condtioner I'm thinking about switching to WEN's Tea Tree Cleansing Conditioner which promotes a healthy scalp and is suitable for ethnic hair.

And although my hair isn't as dry as it used to be before I began using WEN I still want and need more moisture. So I experimented with using a few drops of Ojon's Shine & Protect Conditioner, as well as John Frieda's Luminous Color Glaze for more moisture when my hair was feeling dry after I neglected it for a few days. Using all of these products back to back gave me so much moisture that it actually made my thick and coarse hair go limp. I didn't have a ton of body when I first styled it, but it looked really healthy and shiny for a few days so I didn't mind, but by the third day I just looked like a limp noodle.

Chaz Dean's site recommends that people with ethnic hair should also use a few drops of his essential oil when they style their wet hair to seal in moisture. I ordered two bottles of his tea tree oil from QVC to help treat my dandruff and moisturize my hair at the same time. I'm currently waiting for it to arrive but I hope that it gives me the moisture I'm looking for without weighing my hair down.

Overall Wen's Fig Cleansing Conditioner is great. I think my hair definitely looks and feels better since I've stopped shampooing, it's shinier, less frizzy and I have consistently better hair days. For the first time my hair feels clean but it doesn't feel like it went through torture to get that way. I love it and I never want to shampoo my hair again. I recommend it for everyone especially those with damaged or processed hair. 5 out of 5 stars.

Published by The Pen

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18 Comments

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  • Michele3/19/2011

    My hairdresser noticed after I started using this product that my hair was falling out in clumps. I did not tell her I was using anything different either. She said she had never felt it so dry and nasty! So I think we're on to something here...

  • MamiPaz2/20/2011

    I have been using WEN products for about a month now, and just love them. I use the Fig and Cucumber Aloe Conditioning Cleansers, the Almond Mask (only because it is the cheapest one I can find), the Lavendar Oil, Almond Spray and Cucumber and Aloe styling gel. They are all fantatstic products. I oil my hair twice a week, and mask it once a week, and condition cleanse @ 4 times a week. My hair has transformed to soft, silky and shiney. I have less frizz and my hair is growing again. I have color treated hair and WEN really helps keep it healthy looking. I do find that when I blow dry it, it looks far better than if I just let it air dry -- which is somewhat a disappointment for me, as I was hoping to get away from the blowdryer. Maybe more time, and I can. I will continue using Wen, though I do continue to experiment with readily available and cheaper products. For instance, instead of spending $20 on 5 ozs of oil, I am going to try using safflower oil twice a week to see if I

  • Anna1/17/2011

    My hair felt very greasy after using it for a few days. I felt like it wasn't getting it clean. It's good to use after shampoo. Or to use a couple times a week, or when your hair feels dry.

  • vily12/10/2010

    Before I used WEN shampoo my hair was not too bad I used WEN and my hair started to fall a lot !

  • crabby11/4/2010

    why do companies sell products by infomercial and not in the store???? I think I know! It's because the product stinks or is just average and they know it does or is, but people are less likely to return the product after having mail ordered it. Is my suspicion true???

  • Upset and Disappointed9/10/2010

    This product did not work for me, nor my two nieces. WEN damaged my hair only after using it a couple times. My hair started to fall out in large amounts. My hair is so dry and I have a difficult time combing or brushing my hair after towel drying. It was so tangled, and literally breaking. I have med to long hair and bought this product with the hopes my hair will be softer, smoother, bouncy, just like some of the women on the infomercial. I was really upset and disappointed. I wanted this product to work for me and it has ruined my hair. My niece experienced the same exact problem as I have.

    I also ordered only 1 month supply to try it out. Did not ask for the auto ship. Within 1 month after receiving the first shipment, I received another one, and a 90 day supply. I never signed up to this. I requested for them to please stop and cancel this auto ship. My bank account was charged, and I had to call twice to arrange for a refund and directions on how to send product b

  • Joanne7/18/2010

    I just got my order of Wen, and first time I used it-LOVE IT.

  • ThriftyInsomniacMom1/19/2010

    I, too, was intrigued by the infomercial, as my 12yo son has ridiculously long and curly hair (he's a rock star, like all of 'em, ya' know--but he does play guitar well). It's taken me about a year to get him in the habit of wettin' down the wig every am before school, so he doesn't freak out the teacher. But the key is every other day or so, I toss him in the shower and have him WET IT DOWN--takes forever b/c it's so thick-- then use loads of Aussie Smooth conditioner and comb it through, while still in the shower. Rinse well and "getcherselfouttathere, pal! We'll need some of that water to feed the cats and wash the dishes someday!"
    Seriously, the key is to just use conditioner most days. If you look at the ingredients on the Wen label, it's just conditioner. Sorry to burst your bubble, everyone:( But cheer up--think of all the Suave you could buy for $28 (Amazon's price). My 12 yo figured out that whenever he used shampoo, his hair was just nappy beyond belief the next day (a

  • Tash9/2/2009

    Sorry I meant ashy brown

  • Tash9/2/2009

    Ok, so I have severely damaged, dry, thinning hair. I tried the fig tonight for the first time and I feel like Im one of the girls on the infomercial. Its amazing! My hair is so soft, it feels so much healthier than normal. As soon as I massaged and combed in through it began to tingle my scalp, it felt so good, I could tell it was going to work. And I dont have to use any products to sryle it, I only have to style the ends with my fingers and it looks great.
    Also, I have been wanting to dye my hair because my roots are a dull asy brown but now it looks as if there is more color to my hair! All this with one use, I cant wait to see how much more my hair will change with regular use!!

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