Diane Wallace - Yahoo! Voices

An Insider's View of Call Center, Customer Service Jobs

contributor-community@yahoo-inc.com (Diane Wallace) — Wed, 17 Sep 2008 10:33:51 EDT

What to expect when applying for or accepting a job as a call center customer service representative.

Contributor: Diane Wallace
Published: Sep 17, 2008

The History of Copper Mining in and Around Copper Harbor, Michigan

contributor-community@yahoo-inc.com (Diane Wallace) — Mon, 14 Apr 2008 08:20:15 EDT

Visitors to the small town of Copper Harbor in the Upper Peninsula often ask about the history of the area. After all, the town has the word copper in its name, and it is located in the "Copper Country."

Contributor: Diane Wallace
Published: Apr 14, 2008

Do Health Surveys Actually Improve Nursing Homes?

contributor-community@yahoo-inc.com (Diane Wallace) — Fri, 07 Mar 2008 10:09:45 EDT

An inside view of a nursing home survey by a former nursing home social worker

Contributor: Diane Wallace
Published: Mar 07, 2008

What I Learned About Writing from Watching Project Runway

contributor-community@yahoo-inc.com (Diane Wallace) — Tue, 04 Mar 2008 20:20:17 EDT

A writer finds unusual inspiration from watching a popular reality show

Contributor: Diane Wallace
Published: Mar 04, 2008

Encounters with Black Bears in Copper Harbor, Michigan

contributor-community@yahoo-inc.com (Diane Wallace) — Fri, 29 Feb 2008 10:05:15 EDT

A Copper Harbor native remembers a unique childhood bear encounter and provides recent research on bear behavior and how to interact with them.

Contributor: Diane Wallace
Published: Feb 29, 2008

Where to Go Gray Whale Watching in Oceanside, California

contributor-community@yahoo-inc.com (Diane Wallace) — Wed, 27 Feb 2008 10:07:21 EDT

We usually opted for the trip offered by Helgrens' Sportfishing in Oceanside, California. We did this for two reasons; one it was five minutes from home, and two, it only took five minutes to get out of the harbor.

Contributor: Diane Wallace
Published: Feb 27, 2008

Common Tourist Questions About Copper Harbor, Michigan

contributor-community@yahoo-inc.com (Diane Wallace) — Mon, 25 Feb 2008 13:14:27 EDT

Helpful travel tips from a native of the "crown jewel" of Michigan

Contributor: Diane Wallace
Published: Feb 25, 2008

What Possessions to Bring to a Nursing Home for Your Loved One

contributor-community@yahoo-inc.com (Diane Wallace) — Thu, 21 Feb 2008 12:05:47 EDT

A humorous vignette of how a nursing home social worker manages missing property of the residents, along with some helpful hints about what belongings to take to a nursing home when admitting a loved one.

Contributor: Diane Wallace
Published: Feb 21, 2008