<![CDATA[Phyllis R. Neill - (aka "SheMentor") - Yahoo! Voices]]> en-us Copyright 2012 voices.yahoo.com http://blogs.law.harvard.edu/tech/rss Sun, 12 Feb 2012 10:41:33 EDT http://l.yimg.com/ck/siteimg/PP-voices.jpg http://voices.yahoo.com/ Voices <![CDATA[A "Service Level Agreement" Can Be Great PR for Your Department]]> You are probably somewhat familiar with the concept of a "service-level agreement", which give you some idea of what kind of response you can expect from a service organization. But have you considered creating and using a service level agreement within YOUR department?

Contributor: Phyllis R. Neill - (aka "SheMentor")
Published: Jul 24, 2008

]]> http://voices.yahoo.com/a-service-level-agreement-great-1638079.html <![CDATA[The Four Steps to Effectively Disciplining an Employee]]> Disciplining an employee is never easy. But with these four easy steps, you can be confident that you are doing what is best for your company - and for your employee.

Contributor: Phyllis R. Neill - (aka "SheMentor")
Published: Jul 16, 2008

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