Keep the "secret" in "secret shopping." Do not tell kids what you're doing. When I do an evaluation at a restaurant, I never tell my 5 year old that we're mystery shopping. Kids are notoriously bad about keeping secrets. I can just imagine going into a steakhouse and having my son walk up to the hostess and say, "Hi! We're secret shoppers! Shhhhh-don't tell anyone." To keep your job safe, keep it a secret from your kids.
Don't go when the kids are tired or hungry. If your toddler always naps from noon to two o'clock, don't accept an assignment during this time. Trying to evaluate customer service is nearly impossible with a cranky toddler in tow. It's unfair to your child, unfair to you, and it doesn't give the mystery shopping company much value. Simply accept assignments that work well with your child's schedule. An early lunch-free plus $10 for your time-is a much better way to go.
Be sure you can do everything required of your assignment with your kids along for the ride. If you're supposed to buy gas at a gas station and go inside to pay, don't leave your kids alone in an unattended car (it's illegal in many states). Many restaurant shops require that you examine the bathrooms-be prepared to take your kids with you if they're too young to be left unattended. Think through your assignments in advance, and be prepared to bring your kids with you for all steps of the shop, or do the assignment when someone else can watch them.
Make sure it's fun for your kids, too! If you're doing an apartment evaluation (which pays $45 with some companies) bring crayons and paper, small toys, or other things to occupy them. Always have "kid supplies", such as snacks, diapers and wipes (if needed), and a stroller (if needed). Plan ahead, and everything will be fine.
Remember that bringing kids on ANY shop is perfectly normal-you're doing things the average stay-at-home parent would do during the day, with the kids-eating lunch, buying groceries, opening a bank account, looking for an apartment. The difference, though, is that you're getting paid for your opinion of these customer service related experiences. Keeping your kids AND your mystery shopping company happy is an important balancing act. Fortunately, that's why secret shopping is a PERFECT job for balancing life and work-you get to do both at the same time, and satisfy everyone.
Published by Lea Barton
Published in newspapers, magazines, newsletters, on websites, and in academic reference guides since 1986, I have more than 2,000 articles, reviews, and columns as part of my portfolio. View profile
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- Plan ahead and shop only when kids are well-rested.
- Don't tell small children what you're doing--they may blow your cover.
- Be sure the client OKs taking children on the job.

3 Comments
Post a CommentBe careful, though - a lot of companies require you to shop alone. Good luck! :-)
My bros love going with me on shops even though they don't know that is what we are doing:)
This is a well written article with some great ideas for stay at home parents to make some extra money. Thanks for the info.