I didn't just order the product blindly. I'm too thrifty (cheap) to stream roll into something without getting some type of feedback. Unfortunately, none of my friends had tried it. So I had to rely on the testimony of strangers to convince me. I Googled testimonies.
Shockingly all of the testimonies were positive. Everything from the shipping to the removal process - positive. Well, maybe I am the only person on this planet who has had a beginning to end bad experience with this company. So I thought I would share it just in case I have a kindred soul hiding out there in fear of seeming mean.
My first hint that this may not be the best of experiences was when I first placed my order. There was a glitch with the website. So after several tries my order finally went through. Then I noticed the fine print statement - MAY TAKE 5 TO 7 WEEKS FOR DELIVERY. They were not lying. By the time I received the product not only had I forgotten I ordered it. But I could braid the hair under my arms into the hair on my ankles. No, not a pretty sight.
Since I was already looking like a distant cousin to Chewbacca I immediately opened the product, read the instructions and began trying it on my legs. I recall the ad mentioned how the crystals would "exfoliate" the hair away. Well, I decided to stop before I hit marrow. I rubbed in the gentle circular motion with slight pressure as suggested. I even rubbed clockwise 3 times then counter clockwise 3 times in the same area as outlined in the instructions. I was supposed to repeat this until the hair was removed.
Well, I hate to be the bearer of bad news. But by the time I finished rubbing the bejeezus out of my leg I felt my carpal tunnel flaring up. Needless to say, I would not recommend using this product. I'm not sure who those jubilant people were who gave it an A+ rating. But their enthusiasm means my article will not cripple this company in these touchy economic times.
Oh, I'm not done.
It took well over a month to get the product. I ordered it at the end September and received it shortly after Thanksgiving. To my dismay I got another package for the same product Dec 16th. I immediately called their customer service to see if I had been charged the $57.40 being shown on the invoice.
My first call was passed to an automated system suggesting I call back later in the week because they had a high call volume (I wonder why). I began my second call with, "I would like to speak with someone about this potential charge to my account before I contact the Attorney Generals office with a complaint."It was like magic. A supervisor was on the phone immediately. "Just send the product back and we'll refund your money immediately."
So, now I will wait to see if I am actually credited for this little snafu. I guess that will be around St. Patrick's Day.Disfunctional hair removal systemhttps://www.getsmoothaway.com/ver3/index.asp?refcode=smooth3
Published by Break A Leg!
Gail resides in the Dallas/Fort Worth Metroplex. By day she is a program specialist at a community college (assisting first responders with their funding needs). The rest of the time she is a commercial, fi... View profile
- Product Comparison: Lint Rollers Vs. StickySheets for Pet Hair RemovalThe two most common types of products for pet hair removal are discussed an d contrasted
- A Product Review of the CONAIR Hair Removal System - Does it Work? When looking for a product that will make your legs silky smooth, here are some tips and tricks to help you use the Conair Hair Removal System
Chunky Peanut Butter Vs. Smooth Peanut Butter: Spreadable Smackdown!Chunky or smooth peanut butter? There is a definitive answer, and this is how you arrive at it.- My Confidence Being Chipped Away by Chippers?None of us lose our faith all at once. No, it is systematically chipped away until one day we notice we have not even a chunk of faith left.
- Tria Laser Hair Removal SystemA review of Tria Laser Hair Removal System the easy to use at home long lasting hair removal system.
- Removal of Unwanted Hair and Treatment
- The Ups and Downs of Laser Hair Removal
- Taking a Look at Laser Hair Removal Vs. Electrolysis Hair Removal
- Laser Hair Removal
- Differences Between Laser Hair Removal and Electrolysis
- Laser Hair Removal Before a Tattoo
- Laser Hair Removal for Men




6 Comments
Post a CommentI too purchased smooth-away. I too am very disappointed-it is nothing but exspensive sandpaper. I would like a refund from the sorry company that makes the sorry product. Does anyone have any idea how to get in touch with the manufacturer?? I am glad that I only paid ten dollars and got it at wal-mart. I could get a refund from walmart, but that would be defeating the purpose.
I just recently bought one and it doesn't work at all, I read the instructions and followed everything and nothing happened.
i have read it does not work for everybody, but i bought one at walgreen for 9.99, expecting little out of it but curious. it took me less than 10 minutes to do my legs and my facial hair, which was the real problem, is gone. i'm sorry you had the experience with the mail order company. i never trust those.
I wish I had read the article before I bought mine, but I was extremely happy that I bought mine from CVS. With my CVS dollars I was only out of pocket $1.58, wish I had of save those dollars for something else. I followed the directions and this product did/has not worked for me.
Um, you must not have done it right, I just did it in a clockwise direction and it worked fine. It is a bit harsh on the face. But it left my legs nice and smooth, I recommend buying in walgreens or cvs, to avoid paying the shipping.
It does work!
Thanks for your review. I'm glad I found it b4 I ordered.