Sprint Botches Daylight Saving Time 2011

The World's Largest 3G Network Can't Tell Time

Lynda Altman

Sprint claims to be the fastest 3G network in the world--but they cannot tell time. I use Sprint, mostly because of the corporate discount my husband gets. For a company that claims to be customer friendly and state-of-the-art, they got Daylight Saving Time wrong for 2011. That's a pretty big oops for a high tech company.


Fall Back

Spring ahead, fall back. That is how we remember when to set our clocks. The Energy Policy Act of 2005 changed when we set out clocks. Prior to the act we sprang ahead in April and fell back in October. After the policy was signed into law, we spring ahead in March and fall back in November. For fall 2011, we should set out clocks at 2:00 a.m. on Sunday, November 6.


Sprint's Faux Paux

Who or whatever is responsible for handling the time on Sprint's network goofed. They reset the time on their network on Sunday, October 30--a week early. The time change is confusing to many people, and we depend on clocks that adjust automatically to remind us about the time change. Cell phones and cable and satellite boxes with clocks are just a few of the items that should automatically adjust for time changes. Apparently, Sprint got confused this year.


Network Corrections

I noticed that my cell phone time was off when I check to see if it was time to take my son to work. The time was one hour earlier than I thought it should be. If the time on your Sprint cell phone is an hour off--reboot your phone to correct the problem.


As of Sunday afternoon on October 30, the network is in the process of correcting itself. Depending on your type of phone, you may have to reboot it in order for the correction to take place. My Android phones needed rebooting. The not-so-smart phones corrected themselves.


It is really inexcusable for a major provider of cell phone service to incorrectly adjust for Daylight Saving Time. The last change to setting the clocks was six years ago. Why it took Sprint so long to catch on is beyond my comprehension.

Published by Lynda Altman

Lynda Altman is a freelance writer, blogger and researcher. Her experience includes published print articles in Family Chronicle Magazine, writing and researching for private clients, and writing online cont...  View profile

4 Comments

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  • Nick5/8/2012

    That's a lot better than changing in November. If Sprint was smart, they wouldn't change the clocks at all for DST and leave then in the time zone for which they are located and not a time zone to the east.

  • Lynda Altman12/6/2011

    Yup - they botched it a week before the change. It was annoying but kinda funny.

  • Cherri Megasko12/6/2011

    OMG! My husband is Director of Engineering for one of Sprint's competitors, so I'm really surprised I didn't hear about this. I would have thought he would be gloating!!

  • T L Wilson10/31/2011

    oopsy! thats too funny!

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