Talking with Debt Collectors: What You Need to Know

Why You Should Answer the Phone, Instead of Ignore it

Jennifer Foote
When the telephone rings and it is a debt collector, what do you do? A large number of Americans just ignore the call, but you do not necessarily have to. As long as you know what to do or what to say, you should be able to answer your phone. However, before speaking with a debt collector, it is important to keep a couple of important points in mind.

One of the above mentioned factors is agreement. You should never agree to a payment plan with a debt collector, especially if you cannot afford the payment plan. Only agree to one if you feel that you would be able to make full and on time payments. Agreeing to a payment plan and not making good on that agreement could lead to even more trouble. In fact, if you thought that the collection calls were bad before, wait until you fail to follow through on your payment agreements.

Since you are advised not to accept a payment arrangement that you cannot afford, you may be wondering what to do. Most debt collectors want to get their money. Many want to get it as quickly as they can, but others are just concerned about getting their money. Essentially, this means that you should try and make a payment arrangement plan yourself, one that you can afford. Your debt collector may keep on trying to convince you to pay more money, but, as previously mentioned do not agree to if you cannot afford to. Make it known that what you are offering is all that you can afford. If they want their money, they should agree to your terms.

When making a payment arrangement, on the phone with a debt collector, it is important that you know where to send your payments. Since an agreement is being made over the phone, you will have to remember to send in your payments. Most debt collectors will not send you bill reminders; therefore, it is your responsibility to know where and when to send in your payments. To make paying off your debt easier, you many want to see if over-the-phone or online payments are accepted.

It may even be a good idea to get the name and contact information of the debt collector that you are speaking with. This should not only include a name and a position title, but a telephone number as well. If you have problems, such as a late payment, or any questions, you will want to be able to speak directly with the individual who helped you develop your payment plan. Working with the same person isn't always required, but you may find benefits to doing so.

The above mentioned points are just a few of the many that you need to take into consideration, when speaking with a debt collector. You do not have to be afraid to answer the call of a debt collector; you just need to know what to say and how to handle the situation.

Published by Jennifer Foote

Hello. My name is Jennifer. I love freelance writing, but have only recently starting making a profit from it.  View profile

  • Debt collectors are not always the enemy, even though they tend to be perceived as one.
  • When speaking to a debt collector it is important that you stand your ground.
  • When speaking to a debt collector, never agree to a plan that you cannot afford.
The majority of Americans ignore a debt collector's call, rather than answer it.

1 Comments

Post a Comment
  • Bunting Resources5/22/2007

    Thank you for sharing this information. :)

To comment, please sign in to your Yahoo! account, or sign up for a new account.