Ten Listening Skills to Make You a Better Listener

Apply These Listening Skills Tips to Understand Those Around You

Erik Wesley
Every person on the planet needs listening skills to get by, but many people don't know exactly how to improve their listening skills or what they are doing wrong. Being a good listener is something that can be developed, practiced, and grown.

Try improving your listening skills by doing the following:

Listening skills: Listen for what they're feeling, not just what they're saying.
People don't just communicate by their words. Good communication, and good listening, involves reading what's going on behind the words. Know that you won't hear everything you need to hear just by listening with your ears. Develop your ability to understand the emotions behind what they are saying.

Listening skills: focus, think, and concentrate.
Try not to get distracted while someone is talking to you. Give them your undivided attention. Make sure that at the end of the conversation, you are able to repeat what they said, including their feelings about what they are communicating to you.

Listening skills: ask follow-up questions.
As you listen and remember what is being said, develop questions to further your understanding. If you don't understand something, don't just nod your head and go on with the conversation. Ask about it. Learn about what the person is communicating to you.

Listening Skills: always give eye contact except when it is culturally unacceptable.
Eye contact communicates back to the person who is communicating to you that you are listening, and you are trying to understand. If you don't keep eye contact, you risk communicating that you are uninterested or not listening.

Listening skills: don't fidget.
When you fidget, look at the clock or phone, or appear to be rushed, you're not really listening. You're waiting for the conversation to be over. Instead, hold still and set all your attention on what the speaker is communicating to you.

Listening skills: watch out for the wall.
Never think to yourself, "she shouldn't think that way." This is a wall that will keep you from really hearing the words and emotions that the person who is speaking is trying to convey. Validate what is being said, and don't pass judgment until all is done.

Listening skills: steer clear of the 1-up trap.
Don't ever try to 1-up the person who is communicating to you. The people you are listening to want you to listen, not to try to prove that you are better than them. Listen, validate, and be what they need you to be.

Listening skills: no quick fixes.
This listening skill is a little trickier, as sometimes the people you are listening to actually do want you to fix their problems. On the whole, however, it is a better general rule to avoid giving quick fixes to the problems that the person is communicating to you, and instead just listen. Men, women mostly do not want your quick fixes. Again: listen, validate, and be what they need you to be.

Listening skills: racing your mind.
Avoid thinking of an answer to a person's problems or situations while the person is still communicating to you. This will lead to fidgeting, lack of attention, and loss of eye contact. Instead, wait until the person is done communicating to you, and then work together to come up with any necessary solution.

Listening skills: don't give unwanted advice.
Advice that isn't asked for always sounds like criticism. If you are listening, and listening well, the person who is communicating to you is likely to eventually ask for what you think. If they don't, then you are off the hook, and free to keep your mouth closed (unless the advice is necessary to keep the person safe).

Try to apply these listening skills to all of your interpersonal interactions, and watch your retention of what is said increase and your effectiveness in understanding those around you jump up incredibly.

Published by Erik Wesley

A minister, teacher, and all-around curious personality has made Erik into the "knower of things." As the knower, Erik likes to share. Therefore Erik is the knower, sharer, and learner of all things. Ok...  View profile

6 Comments

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  • Shaheen Darr7/1/2009

    This is brilliant, not many people are good listeners, most people just like to talk about themselves...thank you for this :)

  • Magena Fawn7/1/2009

    I agree that if you listen intuitively you will hear what people sometimes cannot yet put into words. Not everyone is good at expressing what they really want to say.

  • Sean Easley7/1/2009

    I agree Jolynne. Very frustrating.

  • Gillian Wilk7/1/2009

    Great advice.

  • Jolynne M Hudnell6/30/2009

    I rarely talk about my problems with others, as I've encountered the 1-up a bit too often. If I am actually willing to open up about a problem and not try to deal with it myself, when the person gives me a situation they experienced that they think is worse, all it does is make me feel that they think my problems are insignificant. This closes me off even more. Great article!

  • Brian Schultz6/30/2009

    Excelent advice more people need to study listening skills.

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