Ten Reasons Why You Should Not Buy Proactiv Solution 3-Step System

Price Doesn't Always Imply Quality

C. Phillips
Jessica Simpson, Kelly Clarkson, and Vanessa Williams use it and their skin is crystal clear. What an amazing product, right?

Maybe you should consider that they have greater means than the average person of getting rid of facial blemishes. In fact we wouldn't even know if they ever had a zit due to the amazing makeup artists that recreate their faces before public or TV appearances. While we, at best, could use some cover-up, they could have artistically layered makeup that covers even the most obvious of blemishes.

So, if you think that the stars testimonials are proof enough maybe you should consider the following reasons why this product isn't what they advertise.


1. Off to a Rough Start
The Renewing Cleanser is first in the beautifying process. It comes in a 4 oz. bottle and sports Benzoyl Peroxide as the active ingredient. This ingredient is used in many different acne management products (i.e. the generic "spot" gels or creams that you dot in "small" amounts on the area of infection). The amount of Renewing Cleanser to use is up to you, (it is suggested that you use a dime sized amount) but I wouldn't smear that much Benzoyl Peroxide on my face; not only did it sting the infected areas, but it only manages to dry out the "clear" spots I do have and leave an uncomfortable tightness to my facial skin. The product dispenses as a white cream and has rough textured "beads" to make for an unpleasant lathering experience. Directions state that you can use it morning and night on a daily basis; but unless your face is a dried and leathery boot, this is too abrasive for such frequent usage.

2. Toner is Nothing Special
Now we come to the Revitalizing Toner. I'm uncertain whether this has any effective ingredient in preventing acne, but it seems to be your regular run of the mill toner. It's nothing fancy, except for the price, and it left my skin looking oily. Isn't that what it's trying to avoid?

3. Double Run of Benzoyl Peroxide
After you let the Toner fully dry, you apply the Repairing Lotion to just the infected areas. This contains the same 2.5% of Benzoyl Peroxide as the Renewing Cleanser, but in a concentrated 2 oz bottle. The only difference is that you don't wash this off because this is the real "solution" part to the system. Hopefully you don't get acne by your lips because you can't use it near them, as Benzoyl Peroxide should not be ingested. I also found that if you don't let the product dry before putting on your work clothes it will cause a discoloration in fabrics. Nice.

4. Beware of Freebees
Just when you thought this system couldn't get any worse on your skin, they threw in the Refining Mask free of charge. The first time I used this Sulfur based product I actually got a sudden break out of acne which I didn't have the beginnings of before using it.

5. Sulfur Toilette
I've reserved number five for the sulfur aroma. The Refining Mask's sulfur scent lingers around your face for at least 24 hours after it has long been rinsed off. I kept getting concerned comments about whether I was feeling okay. Apparently this scent is reminiscent of the scent of stomach acid to most people and leads them to believe you may have vomited that day.

6. Rashes
If you have sensitive skin this product is not for you. I have mild acne problems once in a while and this product irritates my skin and promotes acne more than it helps prevent or cure it. My husband has oily skin that is prone to acne and this product only gave him rashes as it did me.


7. Automatic Shipment Poorly Explained
Well, eight weeks after my husband first received this product, which gave him a terrible rash, they had the automatic shipment all ready for him. That's right, it's not just a one-time trial, you sign up for automatic shipments-automatically. If you aren't that observant, like my husband, you will let this fine print detail slip away and continue to be charged $45.00 every eight weeks or so until you cancel.


8. Difficult to Cancel
Which brings us to number eight. How do you cancel your membership? We searched the Website for any information about canceling this unwanted membership, but found no easy access to cancellation information. It would appear they don't want you to cancel without a fight.

9. Lousy Customer Service
It's always a bad time to cancel in their book. Let's say it is almost time for the next unwanted shipment and you explain to the customer service representative that you would like to cancel. They will then elucidate on how it is "impossible" to stop a shipment nearly a week before it is to go out. How is this possible? The run around to cancel was so difficult you might even be tempted to just keep paying them for their awful product just to avoid the hassle. Maybe that's the plan.

10. The price.
You can get Johnson & Johnson's Clean & Clear oil-free foaming facial cleanser for a mere fraction of the cost and see similar if not better results. I have realized that paying top dollar doesn't guarantee quality. Obviously this is the case with Proactiv.

Published by C. Phillips

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  • If you have sensitive skin this product is not for you.
  • It's not just a one-time trial, you sign up for automatic shipments�automatically.
  • It would appear they don't want you to cancel without a fight.
There have been a number of studies on whether sugar or chocolate consumption causes acne. The scientific verdict for this age old question is "no."

78 Comments

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  • VB2UWXNKVBZ3PJM4VFEPSEZ65A4/20/2012

    I waited years to try Proactiv products because I didn't see any reason they'd work when others had failed. My sister had tons of extra bottles due to the auto-send and she gave me a set. It works. I have no idea why, but in two weeks my skin looked better than it had since I was a teen. I get the cystic acne and this helps that.

  • Jackie4/13/2012

    I agree with a lot of the things you said in this article. I will never buy the product through the phone or online again due to the auto-bill that was not expressed to me. I cancelled the auto-bill through paypal and they sent me a bill. How nice of them! Anyways, I still use what I have left and I mainly just use the cleanser. Today I decided to use the "system" the proper way and used the cleanser, toner, and moisturizer and now my face is super oily and a pimple came up on my face! I guess I just need the cleanser alone. I would say I have just average skin. If I were to wash it with just soap and water I end up with a pimple here and there and my face is not oily or dry. Anyways, I have stopped using it a few times and I always break out when I stop. I get compliments on how creamy smooth my face is without bemlishes, but believe me, they are there. I think the compliments are in large part because I use Bare Minerals Matte. In conclusion, I really do not like this company and probably won't buy again even though the cleanser seems to work. The reason is because I was using the Clean & Clear system (I'd say it's comparable to Proactiv) before I decided to try Proactiv. It worked just as well and never tingled, dried out, or upset my skin. I have my BF using the Clean & Clear now and I think he likes it too. It's way less and available at a lot of stores.

  • Biz3/20/2012

    Of course this product dried your skin out, you were not using a moisturizer. Also, everyone's skin is different. Many people have had GREAT results with it, so because YOU had a bad experience doesn't mean everyone else will.

  • Anonymous12/25/2010

    I work at a Proactiv kiosk, and let me tell you, the author of this article needs to do a little more research. This person obviously has sensitive skin, as do I, which is why Proactiv has a Gentle Formula specifically for people with sensitive skin. Also, we usually advise people NOT to get their products from the infomercial or online because of the automatic shipments and direct withdrawals from your bank account. I've only been using Proactiv for 3 months, and it's GREAT. This is coming from someone who's been suffering from acne since puberty, and 12 years later, I finally found something that works.

  • StevieN23512/2/2010

    I usually use ProActiv, but I wanted to try something new which was healthier with less chemicals. I read bad reviews of all the harmful chemicals in proactive. My mother who is in her 60's and looks like she is in her 30's, recommended Made from Earth.

    I have a bit of adult acne and she recommended the Made from Earth Grapefruit Glycolic Scrub, and it works just as well as ProActiv. I used it for a couple of days, and saw results right away. Overall, my skin looks much better than before I used it. I didnt use any of their moisturizers but I would recommend the Grapefruit Glycolic Scrub.

  • honeys11/26/2010

    hello am 23yrs from Mauritius ,can u please advise me how I can buy Pro Active Products online as am not getting the access and my face getting worse and worse day by day.Thanks

  • Researcher11/20/2010

    After reading 76 comments it appears that Proactive is getting very mixed reviews. Many of the comments seem to share similar bad experiences while others are thrilled with the results. As for me and my sensitive skin I think I will try the Neutrogena first.

  • Michele10/19/2010

    I beg to differ. I am 27 years old and I have tried almost everything! Proactiv Solution has been the only remedy for my skin problems. It does dry my skin out, but that's easy to fix with moisturizer, which they also sell. It's also more expensive than drug store brands, but it works! When you have problematic skin, you use and buy what works. Proactiv Solution WORKS.

  • Lacey8/31/2010

    It cerntainly doesn't have this effect on me. I cleared up my acne in 2 months and had no side effects. And the sulfer smell shouldn't stick around your face. Unless of course you didn't wash it off correctly. Maybe your allergic to proactiv but that doesn't mean that everyone is. And after all they have a money back guarantee. Sorry that you had such bad effects and that you didn't read things carefully.

  • Guest178/8/2010

    Ask your doctor to see which acne treatment is right for you...but I did :)

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