The Butterball Turkey Hotline's Most Extreme Calls

Janna Weiss
Why is the Thanksgiving turkey such a mysterious creature? We eat it with the greatest of ease, but cooking it is another matter. Turkeys frequently come out overcooked, undercooked, and, occasionally, covered in edible pink glitter and body paint. (Thanks to William Gay Sledd on YouTube!)

That's not the worst of it, though. Every year, Butterball hosts a hotline that fields about 100,000 calls each Thanksgiving and Christmas. Some of those calls have been publicly disclosed because they're just so funny. There have been documented calls from first-time turkey bakers who worried that the bird would rise like a loaf of bread when cooked. There have been frantic calls from harried hosts that cleaned their birds with metal scouring pads, and now needed help getting the metal bits out of the turkey. And there has even been a call from an aspiring cook who wondered how best to carve their bird with a chainsaw, and whether motor oil could be used to make a good baste.

But the following three anecdotes have to be the very best of the worst. They have been confirmed as real calls by the Butterball Turkey-Talk Line and Snopes.Com. As you read them, remind yourself that, no matter what you do, your turkey will probably come out better than the ones listed here!

"Dude, Where's My Turkey?"

It's not easy to misplace a turkey. But it happened to a caller from Colorado, who had shoved her turkey into a snow bank to store overnight, as she had no room in her fridge. She called the Turkey Talk-Line to ask if it would be okay to eat the turkey after it had been stored thus. However, she soon found that a heavy blanket of snow had fallen. The white, featureless landscape made it impossible for her to find where she had buried the turkey. We never learned if she recovered the bird. If not, well, at least the local wildlife had a nice buffet once the snow melted.

"What's That Smell?"

A young mother once shared her tale of turkey woe. Apparently, her kids had been playing in the kitchen while she was stuffing the turkey. These kids were fond of matchbox cars, and had decided that their toys needed a new place to park. Many hours later, the mother discovered that the kids had chosen the turkey for their new parking space. It isn't clear whether she discovered the toy cars immediately after removing the turkey from the oven, or if they were revealed during carving. Regardless, those turned out to be some hot, melted, and probably traumatized little vehicles. She should have entered a contest for the most creative stuffing recipe.

"Help! My Chihuahua's Stuck In My Turkey!"

Speaking of things stuck in a turkey...

A Kentucky woman called the Butterball Turkey-Talk Line in 1993, asking how to get her Chihuahua out of a turkey. It soon became apparent that the tiny dog had dived right into the carcass and couldn't get back out. Pulling the dog didn't work. Shaking the turkey didn't work. Finally, she was instructed to make the hole a little bigger so that the pooch could escape. It worked! At least she didn't have to perform a C-Section.

Marge Klindera is a seasoned veteran; she has been working at the Butterball hotline for 25 years. She says that callers are usually very grateful for the advice they receive. And what do Turkey-Talk Line employees eat while they're at work? Usually hot soup. Marge says that it helps sooth their throats after all the talking - and, doubtless, all the laughing.

Sources:
- "Turkey Hotline Calls". Snopes.Com.
- YouTube Video. William Gay Sledd.
- Turkey Talk-Line. Butterball.Com.

Published by Janna Weiss

I'm a wife, mom, and pet-owner who recently founded Mid-City Pet Care (www.midcitypets.com).  View profile

The Butterball hotline is a busy place! Currently, more than 50 home economists and nutritionists respond to more than 100,000 questions each November and December.

11 Comments

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  • Mary Bailey12/25/2010

    I bought a stuffed turkey and let it defrost before cooking. Will it be OK to eat?

  • Joan Brown4/7/2010

    I purchased your butterball turkey breast with white and dark meat and it
    was so salty, we had to throw it away.We were so disappointed.

  • neonola11/9/2007

    Instead of tur-duc-hen, tur-dog-in? ::runs::

  • EMohrman11/7/2007

    I woulda just cooked the chihuahua with the turkey.

  • theBarefoot11/7/2007

    As the owner of 2 Chihuahuas, I must make a sticky out of this article. Can't be too safe.

  • Jennifer Burss11/6/2007

    Thank you those were very funny stories.

  • Chris M. Carmichael11/6/2007

    lol!

  • Kelly Spies11/6/2007

    OMG! LOL I love the chihuahua one!

  • Holly Bourque11/6/2007

    Thanks for the laugh! Those were great!

  • W.R. Murphy11/6/2007

    Awesome article!

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